What is better Everest IMS or Freshservice? Today’s corporations seek the best IT Management Software product to continue to be competitive. On this page we help you with buying the right service, by allowing you to compare Everest IMS and Freshservice down to the very details of their individual features.
You may also examine our total scoring values, which rate the software overall quality and performance. Everest IMS got a 8.0 score, while Freshservice has a score of 9.4. Likewise, you can compare their general user satisfaction rating: 80% (Everest IMS) against 97% (Freshservice). Remember to choose the solution that best answers your most urgent issues, not the application with the higher number of features.
We realize that not all businesses have the time to test dozens of various products, so we created a list of suggestions that you may find useful. Our top selections for the IT Management Software category are: monday.com, aqua cloud, Norton Security.
Everest IMS integrates with the following service, configuration, and change management tools, OSS systems, inventory provisioning systems, NMSs, and middleware:
Everest ITSM
ECRM
HP Service Manager
Everest NCCM
BMC TSOM
TIBCO
ESB
Metasolv M6
TeMIP
NetCool
Entuity
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
T-Mobile, Vedanta, Indian Defense Core
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A scalable IT management software that centralizes how you monitor and handle your business IT infrastructure assets across multiple datacenters.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
You don’t want only a broad range of useful tools and flexible pricing plans from a credible IT Management Software. Almost as significant as core features is a top-notch customer support. You want to ensure that in a situation where you have any questions about Everest IMS or Freshservice, or you struggle with some problems, or maybe you’ll want to ask for a certain revision or functionality beneficial to your business you can rely on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are offered. It’s also a significant advantage if you are able to benefit from individual training or at least an FAQ you can use.
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