What is better eTollFree or Pointel Dynamic Contact Center Manager? If you wish for a competent Customer Support Software product for your enterprise you need to take time to evaluate various options. It doesn’t have to be difficult, and can be as straightforward as matching their features in a table like the one below. You will also get a good idea how each product works. For example, on this page you can find eTollFree’s overall score of 7.1 and compare it against Pointel Dynamic Contact Center Manager’s score of 8.0; or eTollFree’s user satisfaction level at N/A% versus Pointel Dynamic Contact Center Manager’s N/A% satisfaction score.
The assessment will help you spot the pros and cons of each application, and make up your mind on which suits you requirements better. On top of the robust features, the software that is easy to understand and use is always the better product.
Our experts made sure to review all popular Call Center Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, JustCall, Freshdesk Contact Center.
eTollFree offers several SMB and enterprise pricing plans for users to choose from. Custom plans for virtual local phone number service, predictive dialer system custom pricing, and wholesale VoIP termination rates are also available. Here are the details:
Toll Free Number Service
99¢/month
Plus 3.5¢/minute/completed call
833 Toll-Free Numbers – Search, Reserve, and Set Up 833 Toll-Free Numbers for Free
Pay The Same Monthly Rate 99¢/month
Forwarding Options:
Home Telephone Lines
Business Line
Fax to E-mail
Voice-Mail
Voice-Mail to E-mail
Auto Attendant
International Numbers
VoIP Extensions
Call Screening
Voicemail
Conference Calling
Predictive Dialer
1.5¢/min – Inbound Calling Rate
1¢/min – Outbound Calling Rate
Call Recording
Unlimited Bandwidth
Unlimited Users
24/7 Tech Support
Note that there is also a $99 additional monthly fee for hosting.
Dynamic Contact Center Manager SMB and enterprise pricing details are available only upon request. You can contact the vendor for a tailored pricing information.
Popular Pointel Dynamic Contact Center Manager Alternatives
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It may not always be sufficient to just compare eTollFree and Pointel Dynamic Contact Center Manager with each other. While specific functionalities, cost and customer reviews are all crucial and should be considered when making a final decision, you should also check out the recognition and awards merited by each solution. Frequently a less popular solution may turn out to be an amazing choice that was distinguished with industry awards such as our Supreme Software Award which shows that in spite of limited market popularity it’s a worthy contender to the software that rule the market.
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