EthOS
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Smart Filtering Dashboard
- Single Choice, Range, And Text Based Questions
- Workspace Tool
- Participant Journey, Single Select, Tag, and Sentiment Analysis reports
- Automated Transcription
- Mobile Support for iOS and Android Devices
- Live Chat With Skype-Like Interface
- Email And Push Notifications
Pricing Info
Pricing Info
EthOS SMB and enterprise pricing details are available only upon request. Contact the vendor for more information.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Coca-Cola, MasterCard
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
EthOS is a mobile human insights solution that enables businesses to record the experiences of their clients, users, consumers, and staff.
Company Email
Contact No.
Company's Address
ethOS,
680 Main Street #536, Stamford, CT 06851,
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Flexible and intuitive editor
- Opportunities, pain points, and solutions
- Portfolio graph
- Metrics and KPIs
- Granular user roles
- Comments on cards
- Journey map hierarchies
- ISO 27001:2022
- SOC2
- GDPR
- SSO
- Hosting on dedicated instance
- Coaching & training
- Real-time collaboration
- Export functionalities
- Journey Performance Indicator
Pricing Info
Smaply offers various personal and enterprise pricing plans to cater to individual and business requirements.
Free – €0
- 1 personal workspace
- 0 shared workspaces
- 10 maps
- 10 personas
- 3 metrics
- Card types: stage, text, grid, icon, emotion, image
- Collaborate on a single journey map
- Export journey maps and personas as PDF
- Filter journey maps
- Smaply templates
- Self-service support on helpdesk
Repository – €390/editor/year
- Everything in Free +
- 1 personal workspace/user
- 3 shared workspaces
- Viewer seats: € 99 per viewer
- Unlimited maps
- Unlimited personas
- Unlimited metrics
- Card types: journey map link, opportunity, pain point
- User roles: admin, editor, viewer
- Journey editor features: comments, Journey Performance Indicator
- Portfolio management
- Custom templates
- Access to Trust Center, standard T&C, standard SLA
- Premium support via phone and email (24 hours response time)
Framework – €690/editor/year
- Everything in Repository +
- 5 shared workspaces
- Viewer seats: € 49 per viewer
- Card types: solutions
- Hierarchy template
- Journey editor features: saved views
- Max. 5 coaching hours for onboarding
- Personal key account manager (also available for support)
- 1 ticket to Marc Stickdorn’s Journey Management course (from 5 users on)
- Single-Sign On
- Full procurement service from 10 users, negotiable
Governance – €990/editor/year
- Everything in Framework +
- Unlimited shared workspaces
- Viewer seats: free
- Customizable taxonomy
- Direct integration: Aris
- Unlimited storage
- 10 coaching hours for onboarding (benefit from our 15 years in service design)
- 5 coaching hours (recurring yearly)
- 2 tickets to Marc Stickdorn’s Journey Management course
- Full procurement service (contracting, SLA, MSA, NDA, IT-security review, …)
- Optional hosting on dedicated instances (EU/US)
- Optional dedicated single-tenant hosting (costs depending on set-up)
Integrations
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps. Smaply also offers an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
See customer engagement and experiences in visually appealing maps and graphs.
Company Email
Company's Address
Company Address: Fallmerayerstr. 12
6020 Innsbruck
Austria
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You don’t want simply a wide set of useful tools and adjustable pricing packages from a reliable Customer Experience Management Software. Almost as essential as core features is a trustworthy customer support. You want to guarantee that when you have any questions about EthOS or Smaply, or you struggle with some problems, or perhaps you’ll need to request a certain change or functionality useful to your business you can trust in a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you can profit from personal training or at least an FAQ you can use.
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