What is better EPIC or Birdeye? Getting the right Survey Tools product is as simple as contrasting the solid and weaker features and terms offered by EPIC and Birdeye. Here you can also match their general scores: 8.0 for EPIC vs. 9.0 for Birdeye. Or you can look at their general user satisfaction rating, 94% for EPIC vs. 97% for Birdeye.
We suggest that you spend some time to analyze their differences and figure out which one is the better option for your company. Likewise, keep in mind to consider your company’s or industry’s special circumstances, such as, a multilingual solution for a global team or a mobile version to help you work away from your office.
If you want to quickly find the more reliable Survey Tools according to our review team we recommend you examine one of these services: Alchemer, Sogolytics, Qualtrics Research Core.
Contact EPIC for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
EPIC (Employee Perceived Image of the Company) gives you tons of insights about your employees' mood, engagement level, inter-personal relationships and more.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
It may not always be sufficient to simply compare EPIC and Birdeye against each other. Even though useful features, pricing and customer comments are all crucial and should be considered when making a final decision, you should also check out the recognition and awards merited by each service. In many cases a less known software may turn out to be an excellent choice that was distinguished with B2B awards such as our Supreme Software Award which shows that regardless of limited market presence it’s a worthy contender to the software that rule the market.
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