EntComm
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Communication
- Business Calling
- Chat
- Video Conference
- Online Meetings
- AWS Regions
- Automatic Scaling
- TURN Protocol Support
- Screen Sharing
- Meeting Reminders
- Pay-Per-Use Pricing
Pricing Info
Pricing Info
EntComm is available in a pay-per-use pricing model. Contact the software company for enterprise pricing details.
Integrations
Integrations
EntComm integrates with the following systems:
- AWS Cloud
- Amazon Chime
- Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
No info.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
EntComm is a business communication mobile app where phone calls, chats, video conferences, and online meetings can be instantly and seamlessly carried out.
Company Email
marketing@adastrabg.com
Contact No.
Company's Address
Adastra Group
32, ul. Atanas Dukov Str, 1407 Sofia
Bulgaria
EntComm Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Over 200 metrics for calls, traffic, sessions.
- Embedded Softphones based on JsSIP.
- Configurable Wallboard
- Support up to 100 agents, unlimited queues and campaigns.
- Compatibility with any Asterisk version and configuration.
- Compatibility with Elastix and FreePBX.
- Localization in multiple languages (21 at the moment).
- Agent Panel
- Single and multiple reporting for queues/campaigns.
- Weekly activity breakdown in days or hours.
- Business targets measurement against SLAs.
- Staff performance analysis on Automatic Call Distribution / non-ACD activities.
- Customizable Question and Answer forms for live call grading.
- Complete performance reports by agent and by queue.
- Exportable reporting data to MS Excel, CVS, XML, PDF.
- Detailed real-time activity reporting with definable alarms.
- Multiple Customizable Real-time Wallboard mode.
- Agent screens via VNC screen-sharing server.
- Restricted Visitor mode for external inspection.
- Add/remove agents function directly from Administrator screen.
- Create automation using Json API
Pricing Info
QueueMetrics-Live offers a flexible enterprise pricing option. Contact them for more details.
QueueMetrics-Live – $8.08/agent/month
- Minimum number of agents and duration are implemented.
Integrations
QueueMetrics-Live integrates with the following business systems and applications:
- Asterisk PBX
- Wombat Dialer
- CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
Company Email
support@queuemetrics-live.com
Contact No.
Company's Address
Loway
Via Laveggio 3
6855 Stabio
Switzerland
QueueMetrics-Live Comparisons
Popular QueueMetrics-Live Alternatives
Almost as crucial as useful features and user support responsiveness are pricing options given by EntComm and QueueMetrics-Live. Although pricing should not be a deciding element it’s without a doubt a significant thing to think about. You should look for a flexible pricing plan that can be adjusted to your business size and easily scaled up every time your team develops. Make sure you don’t choose pricing plans that include complex features that you won’t find useful and always make an effort to get in touch with the vendor directly as enterprises can frequently benefit from more affordable prices. You should also try out a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a useful experience that doesn’t require you to spend any money and provides you with a solid overview of what it feels like to work with EntComm and QueueMetrics-Live.
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