What is better Engati or Glassix? A good way to choose the right Customer Support Software product for your organization is to compare the solutions against each other. Here you can compare Engati and Glassix and see their capabilities compared in detail to help you decide on which one is the superior product.
Furthermore, you can review their overall ratings, for instance: overall score (Engati: 8.7 vs. Glassix: 8.6) and user satisfaction (Engati: 95% vs. Glassix: 96%). Browse through their varying features and similarities and see which one outperforms the other. Similarly anticipate the state of your company tomorrow; will your company outgrow the app in the next 3-5 years?
We are aware that not all companies have the time to test dozens of different products, so we created a list of suggestions that you may find useful. Our top choices for the Live Chat Software category are: Vision Helpdesk, Pipedrive, Zendesk.
Engati offers a starter plan and three quote-based SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the one that meets your requirements.
Engati supports JSON Rest APIs and integrates with the following applications:
Google Calendar
Google Sheets
Freshdesk
Salesforce
Zendesk
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PwC, Unitel, Herman Miller
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Engati is a platform designed to help businesses build and deploy AI-driven chatbot and live chat across 14 different communication channels quickly with ease.
Company Email
contact@engati.com
Contact No.
Company's Address
Engati
1068, 24th main, HSR layout Bangalore, Karnataka
India
Glassix integrates with the following business applications:
Salesforce
Zapier
HubSpot
Oracle CRM
Slack
The software is also equipped with an open API, allowing smooth integration with any product with an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nintendo, Avis, Estee Lauder
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Glassix offers unparalleled customer service automation, employing advanced AI technology to simplify interactions, enhance efficiency, and provide exceptional support experiences.
Every time you choose a solution that you are sure will be an actual asset for your team you shouldn’t just pay attention to what professionals have to say about it. Very often personal experience with the software may change, depending on specific goals and requirements. This is why in our reviews we also give our User Satisfaction Rating for each software to give you a quick impression of how real users of Engati and Glassix estimate their experience with the software. Our algorithm is based on complex analysis of product mentions on other websites, social networks and blogs, so you are going to obtain a full and credible landscape of what other customers think about each software. In this case Engati has a total satisfaction rating at 95% while for Glassix 96% of people claim they had a positive experience with it.
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