What is better Engati or Collect.Chat? You can use our scoring system to provide you with a general idea which Customer Support Software product is more suitable for your company. For overall product quality, Engati received 8.7 points, while Collect.Chat gained 8.0 points. Meanwhile, for user satisfaction, Engati scored 95%, while Collect.Chat scored 100%.
Specifics of their features, tools, supported platforms, customer support, plus more are given below to provide you with a more accurate analysis. Remember to choose only the features that you need so you don’t waste cash for tools which are redundant.
We are aware that not all companies have the time to scrutinize a large number of different products, so we prepared a list of suggestions that you may find useful. Our top choices for the Live Chat Software category are: Pipedrive, Zendesk, Vision Helpdesk.
Engati offers a starter plan and three quote-based SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the one that meets your requirements.
Engati supports JSON Rest APIs and integrates with the following applications:
Google Calendar
Google Sheets
Freshdesk
Salesforce
Zendesk
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PwC, Unitel, Herman Miller
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Engati is a platform designed to help businesses build and deploy AI-driven chatbot and live chat across 14 different communication channels quickly with ease.
Company Email
contact@engati.com
Contact No.
Company's Address
Engati
1068, 24th main, HSR layout Bangalore, Karnataka
India
Collect.Chat offers five SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
It may not always be enough to just compare Engati and Collect.Chat against one another. Although specific functionalities, cost and customer experience are all crucial and should be taken into account when making a final choice, you should also check out the recognition and awards won by every solution. In many cases a less known app may turn out to be a good choice that was a winner of many B2B awards such as our Exceptional Customer Support Award which reveals that in spite of limited market presence it’s a worthy contender to the apps that dominate the market.
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