What is better Engage or Atlassian Confluence? Buying the ideal Customer Support Software product is all about assessing various solutions and determining the top software for your specific needs. Our proprietary system gives you an instant look at the general rating of Engage and Atlassian Confluence. For general quality and performance, Engage scored 7.6, while Atlassian Confluence scored 9.1. On the other hand, for user satisfaction, Engage earned 99%, while Atlassian Confluence earned 98%.
Below you can also look at their characteristics, terms, plans, etc. to find out which application will be more appropriate for your needs. One critical element to evaluate is whether the app allows you to enable/disable limitations on different types of users to secure any critical corporate data.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.
Engage is friendly to CRM systems, and it is responsively designed to work across desktop, mobile and tablet.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Jump Starters, Markley Media, Lake Shore Realty, Allied Financial Services
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A live chat tool that helps your sales organization to accelerate pipeline, enhance the customer experience, and boost visitor-to-lead conversion ratios.
Company Email
hello@engage.co
Contact No.
Company's Address
Engage Co., Space Building, 600 N. 36th Street, Suite 222, Seattle, WA 98103, U.S.A.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
Both Engage and Atlassian Confluence were reviewed by a group of reliable B2B experts who carried out a full examination of all core aspects of every software. Their final rating was prepared using our unique SmartScore algorithm that calculates a separate partial score to every component like: main functionalities, client support, mobile support, security, client satisfaction as well as media presence. We know useful features are not the only thing essential to a business so we make sure we pay attention to all aspects of a service prior to coming up with its final rating.
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