ALVAO
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Administrative controls
- Agent profiles
- Agent-level status buttons
- API (Application Programming Interface)
- Audible and visual chat notifications
- Audio and video chat
- Browser preview
- Chat analytics
- Chat log keyword search
- Chat log retention
- Chat memory
- Company directory
- Completely browser (cloud) based
- Custom branding
- Direct chat URL
- Dynamic data visualization
- Email chat session to visitor
- FINRA-compliant record retention
- HIPAA-compliant security
- Hyper local visitor IP geolocation
- Incoming chat audible and visual alerts
- Media/file storage and sharing
- Multiple concurrent chat sessions
- Offline agent-specific messaging
- Proactive chat
- Queueless chat
- Responsively designed
- Single line of code integration
- Team and department directory
- Text chat
- Unlimited chats
- Visitor analysis: referring URL and pages visited
- Website “chat now” buttons
Pricing Info
Pricing Info
Engage is priced at $7/month per profile. There are no hidden fees or expensive start up costs. The vendor offers a 30-day free trial.
Integrations
Integrations
Engage is friendly to CRM systems, and it is responsively designed to work across desktop, mobile and tablet.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Jump Starters, Markley Media, Lake Shore Realty, Allied Financial Services
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A live chat tool that helps your sales organization to accelerate pipeline, enhance the customer experience, and boost visitor-to-lead conversion ratios.
Company Email
hello@engage.co
Company's Address
Engage Co., Space Building, 600 N. 36th Street, Suite 222, Seattle, WA 98103, U.S.A.
Engage Comparisons
Popular Engage Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Microsoft 365 Optimization
- Intune integration
- CMDB
- Custom Apps
- Advanced Workflows
- Azure DevOps
- Asset Inventory
- Enterprise API
- Electronic Handover Forms
- SAM Assistant
- Power Automate integration
- SLA Management
- Problem Management
- Release Management
- Customizable Agent Roles
- Advanced Reporting
- Change Management
- Incident Management
- Service Catalog
- Knowledge Base
- Workflow Automation
Pricing Info
ALVAO offers free trial, SMB, and enterprise pricing packages. Explore the details and select the plan that suits your business needs.
Asset Management
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Asset Management
- Universal Asset Inventory
- Software License
- Management
- Software and Hardware Discovery
Standard – By quote
- Everything in Start+
- Electronic Handover Forms
- Inventory Audits
- Microsoft Intune Connector
Expert – By quote
- Everything in Standard+
- Software Asset Management Assistant
- Asset Management Enterprise API
- Asset Management Custom Apps
- Configuration Management
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
Service Desk
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Service Desk
- Service Catalog
- Change Management
- Recurring Changes
- Incident Management
- Problem Management
- Request Management
- Knowledge Base
- Self Service Portal
- Mobile Access
- Reports & Analytics
- Service Level Management
- Process Workflow
- Custom Fields
- Single Sign-on
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Active Directory Integration
- Multi-Channel Access
Standard – By quote
- Everything in Start+
- Outlook Add-in
- Teams Add-in
- Customer Satisfaction
- Survey
- Advanced Workflows
Expert – By quote
- Everything in Standard+
- Azure DevOps Connector
- Service Desk Enterprise API
- Service Desk Custom Apps
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
IT Service Management
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Service Desk
- Service Catalog
- Change Management
- Recurring Changes
- Incident Management
- Problem Management
- Request Management
- Knowledge Base
- Self Service Portal
- Mobile Access
- Reports & Analytics
- Service Level Management
- Process Workflow
- Custom Fields
- Single Sign-on
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Active Directory Integration
- Multi-Channel Access
- Asset Management
- Universal Asset Inventory
- Software License
- Management
- Software and Hardware Discovery
Standard – By quote
- Everything in Start+
- Outlook Add-in
- Teams Add-in
- Customer Satisfaction
- Survey
- Advanced Workflows
- Electronic Handover Forms
- Inventory Audits
- Microsoft Intune Connector
Expert – By quote
- Everything in Standard+
- Azure DevOps Connector
- Service Desk Enterprise API
- Service Desk Custom Apps
- Standard HW/SW Request
- Forms
- Software Asset Management Assistant
- Asset Management Enterprise API
- Asset Management Custom Apps
- Configuration Management
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
Integrations
- Outlook
- Microsoft Teams
- Power BI
- Azure DevOps
- Power Automate
- MS Intune
- Microsoft Azure
- Azure Active Directory
- SharePoint
- Microsoft Exchange
- Microsoft To Do
- JIRA
- SAP
- ChatGPT
- Helios
- Microsoft 365
- Microsoft Dynamics 365
- OrcaScan
- Nagios
- Zabbix
- InTune
- Configuration Management
- bmc
- iTop
- OTRS
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Heineken, Avast, Essox
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ALVAO is an IT service management and enterprise service management platform that helps Microsoft business users enhance productivity while improving processes.
Company Email
info@alvao.com
Contact No.
Company's Address
ALVAO IT Service Management
Štefánikova 16, Brno, 602 00
Czech Republic
ALVAO Comparisons
Popular ALVAO Alternatives
It may not always be sufficient to simply compare Engage and ALVAO against one another. Although useful functionalities, pricing and user reviews are all crucial and should be included when making a final choice, you should also check out the recognition and awards claimed by each product. Very often a less dominant service may turn out to be a good choice that was distinguished with B2B awards such as our Exceptional Customer Support Award which reveals that regardless of smaller market presence it’s a significant rival to the software that rule the market.
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