Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Duo Mobile
- Two-factor authentication
- User access policies
- Device insights
- Endpoint remediation
- Self remediation
- Device access policies
- Duo Access gateway
- Single sign-on (SSO)
- Application access policies
Pricing Info
Pricing Info
Duo Trusted Access offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Duo Free
- Protection Logins with 2-factor authentication
- Protection on-premises apps
Duo MFA – $3/user/month
- Everything in Duo Free plus
- Enroll and manage users
- Automate Duo solution management
- Device security hygiene overview
- Protect federated cloud apps
- Native support for protected cloud apps
- Secure Single Sign-on (SSO)
- 100credits/user/year
Duo Access – $6/user/month
- Everything in Duo MFA plus
- Role-based access policies
- Identify users susceptible to phishing attacks
- Monitor and identify risky devices
- Control endpoint access
- Encourage automatic update fo user devices
Duo Beyond – $9/month/user
- Everything in Duo Access, plus
- Identify corporate and personal devices
- Control access based apps
- Launch on-premises and cloud apps
- Control access to internal apps to remote users
Integrations
Integrations
Duo Trusted Access integrates with the following business systems and applications:
- Amazon Web Services
- Juniper
- Cisco
- LastPass
- WordPress
- Box
- Fortinet
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Etsy, Branch, Eastern Michigan University, American Public Media
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Duo Trusted Access is a comprehensive, cloud-based security solution designed to confirm the identity of the user and the health of their device.
Company Email
support@duo.com
Contact No.
Company's Address
Duo Trusted Access Comparisons
Popular Duo Trusted Access Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
It may not always be enough to just compare Duo Trusted Access and Freshservice with one another. While reliable features, pricing plans and customer comments are all important and should be considered when making a final decision, you should also take a look at the recognition and awards claimed by every solution. Frequently a less known software may turn out to be a great choice that was a winner of many industry awards such as our Exceptional Customer Support Award which proves that regardless of smaller market presence it’s a significant contender to the software that dominate the market.
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