Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Browser-based
- Mobile Connectivity
- Call In From Landline
- Drag and Drop Interface
- Attendance management
- Calendar sync
- Collaborative workspace
- CRM integration
- Document review
- Email distribution
- Instant messaging
- Mobile integration
- Annotation
- Screen Sharing
- Meeting Replay
- Third Party Integration
Pricing Info
Pricing Info
Drum Web Meetings offers threee SMB and enterprise pricing plans to meet the needs of different users. A free plan for teams up to 3 members is also included. Here are the details:
Free
- 3 Team Members
- Team & User Rooms
- 3 Participant Conferences
- 10+ Local Dial-In Numbers
- Document Collaboration
- Embed Drum (Drum Branded)
Standard – £5/user/month
- Unlimited Team Members
- Unlimited Rooms
- 10 Participant Conferences
- 10+ Local Dial-In Numbers
- Document Collaboration
- Embed Drum (White Label)
- Screen Sharing
- Meeting Replays
Pro – £10/user/month
- Unlimited Team Members
- Unlimited Rooms
- 256 Participant Conferences
- 10+ Local Dial-In Numbers
- Document Collaboration
- Embed Drum (White Label)
- Screen Sharing
- Meeting Replays
- Video Conferencing
- Webinar Functionality
- Priority Support
Integrations
Integrations
Drum Web Meetings integrates with the following business systems and applications:
- Slack
- Box
- Dropbox
- Google Drive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Wainhouse Research, Epsilon, Sure VOiP
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Drum is a web-based platform that enables users to initiate instant web meetings from their browsers or easily join online meetings using desktop or mobile devices.
Company Email
Contact No.
Company's Address
69 Middle Street
Brighton, BN1 1AL
UK
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
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Both Drum Web Meetings and Talkdesk were evaluated by a group of independent SaaS experts who carried out a full study of all important aspects of every product. Their total rating was calculated by means of unique SmartScore model that gives an individual partial score to every factor including: main functionalities, client support, mobile support, security, user satisfaction as well as reviews in other media. We know useful features are not the only aspect crucial to a company so we do our best to pay attention to all sides of a product prior to coming up with its final rating.
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