What is better DiamanteDesk or GrexIt? There are many Customer Support Software products available for businesses these days. The simplest way to find out which service fits your needs best is to check them side by side. For instance, here you can examine DiamanteDesk and GrexIt for their overall score (8.0 vs. 7.4, respectively) or their user satisfaction rating (N/A% vs. 97%, respectively).
It’s also possible to examine their features and pricing conditions as well as other helpful data below. When matching products make sure you compare their corresponding capabilities and mark their disparities to get a clearer picture of both deals. What is more bear in mind to assess other issues like security, backup, ease-of-use, and customer service.
Currently, the best solutions in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
DiamanteDesk integrates with the following business systems and applications:
OroCRM
Salesforce
Sugar CRM
Magento
Wordpress
PrestaShop
Shopify
eBay
Amazon
Jira
YouTrack
Redmine
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An easy-to-use, open-source support ticketing system and customer service solution powered by Eltrino. This customer service software allows easy customizations to meet unique business needs.
GrexIt offers an easy way to handle lead emails & customer support. It lets you to share your Gmail labels, making it simple to delegate and track emails.
Company Email
support@grexit.com
Contact No.
Company's Address
GrexIt Inc., Stanford Financial Square, 2600 El Camino Real, Suite 403, Palo Alto, CA 94306 - USA
No Customer Support Software will be perfect enough to solve all the requirements of a company. Even though core features of DiamanteDesk and GrexIt are important you should also thoroughly study the integrations supported by every solution. Quote frequently your team will already be making use of various kinds of B2B software in your company and it’s always more beneficial to opt for apps that integrate well with one another. With that approach you will be able to ensure a smooth transfer of information between your teams and apps, which can significantly reduce time spent on migrating between one service and the next.
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