What is better Dialer360 or AVOXI Genius? If you’re experiencing a tough time deciding on the best Customer Support Software product for your company, it’s a good idea to do a comparison of the available software and find out which tool offers more advantages. For example, here you can review Dialer360 (overall score: 8.0; user rating: N/A%) vs. AVOXI Genius (overall score: 9.0; user rating: 97%) for their overall performance.
You can even see which one provides more functions that you need or which has better pricing plans for your current situation. Having a clear table to evaluate their features will significantly increase the chances of obtaining the best product for your company. Look closely at other areas of the software for example ease-of-use, adaptability, scalability, and pricing terms.
We did our best to review all popular Call Center Software solutions available out there, but among them these three deserved our special attention: Freshdesk Contact Center, JustCall, Zendesk.
Contact Dialer360 for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Dialer360 integrates with the following business systems and applications:
Eyebeam
Zoiper
X-Lite
Salesforce
Pipedrive,
Zoho
Vtiger
Microsoft Dynamics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SmartChoice, LinkPro
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An auto dialer application designed to help call centers to engage and remain connected with their callers with high quality pre-recorded messages of products and services.
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
Salesforce
Microsoft Dynamics
Zoho CRM
CRM solutions
Two-Way Data Synchronization
APIs and SDKs
Reporting API
Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
All the data, details and experiences that we provided in this analysis were collected from official vendor sites, advertising content available online, actual experience from real users as well as our own hands-on use of each software by an expert. We pay a lot of attention to extensively analyze every app, so we not only examine it on our own, but we also match our findings with opinions of other people from the B2B community.
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