Dezide
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Automatic data synchronization
- Computer telephony integration (CTI)
- Contact center portal
- Content feedback tool
- Content search engine
- Custom branding for troubleshooters
- DecisionEngine API
- Dezide Web Service API
- FAQ articles
- Field service solution
- Intelligent guides
- Multilingual support
- Normal/advanced guides
- Offline troubleshooter
- Portal customization
- Self-service portal
- Website integration
Pricing Info
Integrations
Integrations
Dezide Advisor offers easy integration with ticketing/CRM systems and agent dashboards.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nokia, Vestas, HP, Qtel, TDC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Dezide is a guided troubleshooting solution for field service technicians and call center teams.
Company Email
Contact No.
Company's Address
Gasværksvej 5, 9000 Aalborg, Denmark
Dezide Comparisons
Popular Dezide Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Strike Up a Conversation on any Channel
- Teamwork
- Create and Assign Tasks
- Set Alerts and Due Dates
- Analyze Data and Suggest Answers to Issues
- Customer Centric
- Information at Fingertips
- Connect Customers with the Right Agents
- Understand Customers and their Preferences
- Open APIs
- One-Key Resolution
- Straightforward Interface
- Inspired by Messaging Apps
- Real-Time Data, Insights, and Analytics
- Liveboards
- Reports
- Global Search
Pricing Info
Gladly’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
Company Email
Contact No.
Company's Address
201 California Street, Suite 1300
San Francisco, CA 94111
USA
Gladly Comparisons
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In the event you continue having doubts about which app will be best for your company it may be a sensible idea to check out each service’s social metrics. Such metrics are frequently a way to see how popular every app is and how big is its online presence. For example Dezide Twitter profile has currently 0 followers. At the same time Gladly Twitter is followed by 436 users.
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