What is better DeskRoll or Surfly? When scouting for the right Customer Support Software for your business our recommendation is that you review the functions, pricing, and other important information regarding the product and vendor. Here, you can examine the parallels and distinctions between DeskRoll (overall score at 7.8 and user satisfaction at N/A%) and Surfly (overall score at 8.3 and user satisfaction at N/A%).
You can also look at their specific modules, for example tools, plans, rates, terms, etc. Similarly, analyze the terms closely for information on hidden costs, like, setup cost, separate helpdesk support, upgrade fees, storage fees, and others.
Our experts made sure to prepare reviews of all popular Remote Support Software solutions that you can find on the market, but among them these three caught our special attention: Zendesk, Atera, ScreenConnect.
The price is $29.95 for 1 Monthly license and $299.5 for 1 Annual license. Unlimited computers and customer can be serviced all from one account. One account supports unlimited parallel connections to remote host – you just switch between browser tabs. You can pause and resume sessions.
Business owners can opt to try the free trial version to test DeskRoll before making a significant investment on the software.
Surfly is an open API system, which means you can integrate it with virtually any third-party system or application. Contact the vendor for more information, or visit their official site to check details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MTV, Wibki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Surfly is an intuitive web-based co-browsing solution that makes joint navigation through the web by two or more people extremely simple. It comes with a fully integrated interface that's equipped with chat functions, flow customization options, real-time collaboration tools, and advice portals.
When you test different Customer Support Software products you shouldn’t only explore their list of features and provided pricing packages. Pay attention to the fact that the app should be matching your standards and team so the more flexible their offer the better. Explore which systems are supported by DeskRoll and Surfly and make sure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, as this may be a deal breaker for many businesses.
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