SurveyMonkey
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Survey Templates
- Skip Logic
- Real-time results
- Enterprise-grade features
- SPSS integration
- Custom reporting
- Text analysis
- Consolidated account management
- Net Promoter Score
- Answer Validation
- Customizable Survey Links and Design Themes
- Custom branding
- Filter and cross-tabbing
- Export Results to Excel and PDF
Pricing Info
SurveyMonkey offers plans for individuals and enterprise pricing for teams.
Individual Plans
Basic – Free forever
- Unlimited surveys
- 10 questions per survey
- 100 responses per survey
- 3 collectors per survey
Standard – $37/month (billed monthly)
- Unlimited surveys
- Unlimited questions per survey
- 1,000 responses per month
- Unlimited collectors per survey
Advantage – $32/month (billed annually – $384/year)
- Unlimited surveys
- Unlimited questions per survey
- Unlimited responses per survey
- Unlimited collectors per survey
- Payments
- Recurring surveys
- Kiosk mode
Premier – $99/month (billed annually – $1,188/year)
- All Advantage plan features
- Prioritized support
- Advanced survey builder
Team Plans
Team Advantage – $28/user/month (billed annually – $336/user/year)
- Starts at 3 users
- Core features
Team Premier – $89/user/month (billed annually – $1,068/user/year)
- Starts at 3 users
- All Team Advantage features and advanced features
Team Enterprise – custom pricing
- Enterprise-grade features
Integrations
SurveyMonkey integrates with the following business systems and applications:
- Salesforce
- Marketo
- MailChimp
- HootSuite
- Piktochart
- Hubspot
- Eventbrite
- Zapier
- Microsoft Word
- CleverReach
- Ambassador
- Google Sheets
- Google Forms
- Trello
- Microsoft Excel
- Active Campaign
- Data Cracker
- Emma
- Freshdesk
- DataHero
- DiscoverText
- Drop Thought
- INinbox
- OfficeReports
- Zendesk
- Wise.NET
- Syncfrog
- Trackerbird
- UniSender
- OfficeReports
- NVivo
- Mad Mini
- Sympla
- Jooners
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Facebook, Kraft Foods
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An app that lets you dig deeper into the demographics and psychographics of your target audience and collect information via real-time surveys. It lets you conduct surveys of any type and size. You can even create, collect, and analyze data from millions of respondents.
Company Email
Contact No.
Company's Address
101 Lytton Avenue
Palo Alto, CA 94301
USA
SurveyMonkey Comparisons
Popular SurveyMonkey Alternatives
The software analyzed on this page are only a small part of our full CRM Software category and you should keep in mind that there may be more desirable alternatives available. If you would like to make sure you make the optimal decision for your company we definitely encourage you to try out more products first. You may also want to check out our top 10 CRM Software ranking to learn which services are now the best ones and dominate the market.
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