item8
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Lead collection from Wordpress sites
- Affiliate and advertiser contact management
- Automatic export of affiliate and advertiser lists
- Multiple affiliate and advertiser legal entities
- Agreement and IO creation
- Online storage of files in advertisers and affiliates’ profiles
- Lead management
- Creation of pre- and post-paid bills and invoices
- Approval of bills and invoices before payment
- Custom bills and invoices
- Mass payment orders generation
- Affiliate and advertiser balances in profiles and reports
- Automatic inclusion of pending conversion in next bills and invoices
- Daily email digest on offers’ performance
- Customizable currencies, countries and documents
- Management of user roles and permissions
- Data syncing from HasOffers
- Custom templates for agreements, IOs, invoices and bills
- File attachment to any object
- Export of anything as files
Pricing Info
item8 offers 4 pricing plans:
Starter Plan – $230/month
- CRM, Billing and Analytics features
- 100,000 Conversions Included
Pro Plan – $460/month
Starter plan features, plus:
- Dunning Management
- Mass-Payment Orders and Custom Templates
- 200,000 Conversions Included
Enterprise Plan – $950/month
Pro plan features, plus:
- API and Machine Learning Anomalies Tracking
- 500,000 Conversions Included
Custom Plan – On demand price
- Custom set of features and conversions amount
Integrations
item8 integrates seamlessly with the following platforms:
- HasOffers
- Quickbooks
- MailChimp
- WordPress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A highly-flexible CRM tool specifically targeted at advertising businesses
Company Email
Company's Address
Archiepiskopou Makariou III, 73. Methonis Tower
Nicosia, Cyprus 1070 Cyprus
item8 Comparisons
Popular item8 Alternatives
When you test different CRM Software apps you shouldn’t simply study their list of features and available pricing plans. Keep in mind the app must be meeting your requirements and company so the more flexible their offer the better. Learn what OSes are supported by Deskero and item8 and make sure you will obtain mobile support for whichever devices you work on in your company. You should also find out which languages and countries are supported, because this could be a key element for many companies.
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