Compare Item8 vs. Zoho CRM

Getting the most effective CRM Software for your business is crucial to improving your company’s effectiveness. In our platform, it is simple to assess a wide range of solutions to see which one is the most suitable software for your requirements. Here you can match Item8 vs. Zoho CRM and examine their overall scores (8.4 vs. 9.5, respectively) and user satisfaction rating (100% vs. 96%, respectively). Additionally, you can study the specifics of rates, terms and conditions, plans, services, tools, and more, and decide which software offers more benefits for your business. In practice, go for the business software that lets you to add/remove features and subscription plan to match your sales growth or lack of it. If you have to quickly decide on the optimal CRM Software according to our experts we advise you try out these products: HubSpot CRM, Insightly, Pipedrive.
Comparison

Item8

VS

Zoho CRM

VS

Item8 screenshot Zoho CRM screenshot
Pricing Page

Total Score

Our Score

8.4 ?

Our Score

9.4 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

92% ?

Pricing

Pricing

$954.96

$12

Pricing Type

Pricing Type

Monthly payment | Quote-based Monthly payment | Annual Subscription
Detailed Review

Detailed Review

Overview

Overview

A highly-flexible CRM tool specifically targeted at advertising businesses
Zoho CRM is the winner of our 2015 Marketing Software Award. It enables you to track opportunities, forecast sales, efficiently manage contacts, and much more.
Easy Links
Contact Email

Contact Email

sales@zohocorp.com
Contact Address

Contact Address

Archiepiskopou Makariou III, 73. Methonis Tower
Nicosia, Cyprus 1070 Cyprus
4141 Haciendra Drive
Pleasanton, CA 94588
USA
Devices Supported

Devices Supported

Windows
Linux
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Popular Customers

Popular Customers

ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Features

Available Features

Item8 FEATURES

  • Lead collection from Wordpress sites
  • Affiliate and advertiser contact management
  • Automatic export of affiliate and advertiser lists
  • Multiple affiliate and advertiser legal entities
  • Agreement and IO creation
  • Online storage of files in advertisers and affiliates’ profiles
  • Lead management
  • Creation of pre- and post-paid bills and invoices
  • Approval of bills and invoices before payment
  • Custom bills and invoices
  • Mass payment orders generation
  • Affiliate and advertiser balances in profiles and reports
  • Automatic inclusion of pending conversion in next bills and invoices
  • Daily email digest on offers’ performance
  • Customizable currencies, countries and documents
  • Management of user roles and permissions
  • Data syncing from HasOffers
  • Custom templates for agreements, IOs, invoices and bills
  • File attachment to any object
  • Export of anything as files

Zoho CRM FEATURES

Sales Force Automation
  • Lead Generation & Qualification
  • Pipeline Analysis
  • Sales Stage & Probability Analysis
  • Competitive Analysis
  • Real-Time Forecasting
  • Quota Management
Lead Management
  • Automate lead management process
  • Fast track lead to deal process
  • Capture leads from website
  • Import leads from trade shows, seminars, direct mail, etc.
  • Match sales-ready leads to the right sales people
  • Convert prospects into opportunities, accounts, and contacts with a single click
  • Sales processes as per own best practices (B2B & B2C)
Account Management
  • Single database
  • Customer data across products, geographies, account, and status
  • Parent-child relationships between customer accounts and their subsidiaries
  • Price quotes, sales orders and invoices
  • Purchase history to find cross-sell and up-sell opportunities
  • Loyalty programs
Effective Follow-up
  • Log important customer calls
  • Save customer meetings and calls in an intuitive calendar
  • Invite employees, leads and contacts to meetings and events
  • Manage recurring events by day, week, month and/or year
Website Integration with Forms
  • Create forms with no coding
  • Set rules to simplify lead distribution
  • Upload forms live instantly
  • Catch leads directly into your CRM
CRM Workflow Management
  • Workflow alerts while creating or modifying records
  • Associate tasks to the workflow rules with CRM records
  • Email notifications with templates and upon triggering a workflow rule
  • Auto schedule the workflow actions at pre-defined interval
  • Instant notifications to 3rd party applications via Webhooks
  • Custom Functions
  • Macros automate tasks
Sales Tracking
  • Sales Opportunity Management
  • Monitor sales opportunities across sales cycle
  • Import sales opportunities from third-party solutions and services
  • 360-degree view
  • Drag-and-drop customization wizard
  • Big deal alert
  • Sales pipeline and sales escalation process
  • Free Edition
Pulse
  • Track records that are critical to your business based on your criteria
  • Stay on top of sales updates in real time
  • Identify cold prospects for a sales follow-up
  • Sort updates by users and modules
  • Sort records by record owner and module
  • Complete visibility based on last activity
Sales Forecasting
  • Revenue based on data within Zoho CRM
  • Create, assign and revise sales quotas
  • Assess individual and team performance
  • Forecast accuracy against commit amounts
  • Fully customizable forecast reports and dashboards
Productivity
  • Business Card View
  • Quick glance at important details of the contact without scrolling or searching
  • Customize fields
MailMagnet
  • Captures, collates and distributes customer email activity within your CRM
  • Get notification and reply to customer emails within CRM
  • Intuitively scans your mailbox and displays only relevant emails
  • Send emails via your favorite mail client
  • Get a copy of the email linked to the right lead or contact in CRM
  • Link prospect and customers emails with your CRM data
  • Share emails from prospects based on your own rules
  • Create mail merge templates for different modules
  • Get updated user info in merged documents
  • Manage templates in secured folders
Document Library
  • Role-based folders, sub-folders
  • Share collateral to your salespeople
  • Send documents from your CRM
  • One document can have multiple versions
  • Quick feedback from colleagues to improve document
Social CRM
  • View social interactions of your brand with prospect
  • Reply to direct messages, likes and mentions via your brand’s social profile
  • Engage future prospects from within the social stream
  • Stay tapped on customer’s interests and updates
  • Comment or like them inside CRM
Mobile CRM
  • Real time access to customer data
  • Receive sales alerts
  • Search customers nearby, create tasks
  • Capture trade show leads directly into Zoho CRM
  • Digitalize and save business cards on your iPhone
CRM for Google Apps
  • Custom Modules, API, Webhooks and Custom Functions
  • Create campaigns, email marketing & autoresponders
  • Enable security controls, organizational hierarchy & territories
Languages

Languages

USA, UK, Canada, International USA, UK, Canada, International
Contact Phone

Contact Phone

+1-888-900 9646
Integrations

Integrations

Item8 integrates seamlessly with the following platforms:

  • HasOffers
  • Quickbooks
  • MailChimp
  • WordPress

You can extend Zoho CRM by integrating it with some of the following applications:

  • Zoho Mobile Edition
  • Zoho Email
  • Zoho Projects
  • Zoho Apps
  • Google Apps
  • Gmail
  • Microsoft Outlook
  • QuickBooks
  • MailChimp
  • Contactology
  • Coconect
  • Constant Contact
  • Zopim
  • Twitter
  • Facebook
  • vWorkApp
  • ClickDesk
  • ExactTarget
  • HelpOnClick
  • gUnify
  • OneSaaS
  • Socket
  • TeamSupport.com
  • GetResponse
  • Wufoo
  • SimplyCast
  • CloudWork
  • Unbounce
Types of Clients

Types of Clients

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Pricing Page

Pricing Page

Learn more about Item8 pricing Learn more about Zoho CRM pricing
Types of Support

Types of Support

Phone
Ticket Training
Available Plans

Available Plans

Item8 is available in two pricing schemes. Here they are and the features and functionalities they offer:

Professional – $954.96/month

  • CRM Features
  • Billing Features
  • Analytics and Reporting
  • 14/7 Support
  • 1 000 000 Conversions/Month

Business Class – by quote

  • CRM Features
  • Billing Features
  • Analytics and Reporting
  • 14/7 Support
  • 1 000 000 Conversions/Month
  • Custom Features
  • Business Processes Consulting

Zoho CRM offers a monthly or yearly pay-as-you-go service that you can cancel, upgrade/downgrade anytime. All major cards and bank or check transfer are accepted. There is also a great free trial plan that you can try out. These are the SMB and enterprise pricing plans to choose from:

Standard – $12/user/month (billed annually)

  • Sales Forecasting
  • Reports and dashboards
  • Document library
  • Roles and profiles
  • Mass email
  • Call center connectors
  • 100,000 records

Professional – $20/user/month (billed annually)

  • All Features from the Standard Plan
  • Email integration
  • Social CRM
  • Google AdWords integration
  • Workflow automation
  • Inventory management
  • Macros
  • Unlimited records

Enterprise – $35/user/month (billed annually)

  • All Features from the Professional Plan
  • Territory management
  • Custom applications
  • Custom buttons
  • Workflow approval processes
  • Page layouts
  • Custom modules
  • Multiple currencies

Ultimate – $100/user/month

  • All Features from the Enterprise Plan
  • Sandbox
  • Dedicated Database cluster
  • Priority support
  • Advanced customization
  • Advanced CRM analytics
  • Enhanced storage
Software Comparison

Software Comparison

Compare with TeamWave
Compare with Review Camp
Compare with OnContact
Compare with Expand ERP
Compare with LeadSquared Sales + Mobile CRM
Compare with myfairtool
Compare with Solve CRM
Compare with Method CRM
Compare with icomplete.com CRM
Compare with Grade.us
Compare with Daylite
Compare with Eltropy
Compare with OnContact
Compare with Lynkos CRM
Compare with Snapforce
Compare with SpringCM
Compare with HelloLeads
Compare with Snap Surveys
Compare with Podio
Compare with Fundly CRM
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

In case you continue having second thoughts about which product will perform best in your case it might be a sensible idea to examine each service’s social metrics. These metrics are usually a sign of how popular a given service is and how extensive is its online presence. For instance, in case of Facebook Item8 has 5 likes on their official profile while Zoho CRM profile is liked by 100420 people.