Bazaarvoice Connections
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Tailored support
- Client success teams who are local to your region
- In 37 languages globally
- Extend your content reach
- In-depth reporting
- Respond to reviews, answer questions
- Industry-leading moderation
- Brain power
- 24/7 moderation
- Customize content tagging for your business easily
- Global scalability
- Drive more traffic with Google
- Improve your ROI on paid ads
- Strong anti-fraud protections
- No waiting for content
- Customize your forms to your needs
- Innovation built in-house
Pricing Info
Bazaarvoice Connections offers two packages:
Connections Basic (free)
Reply to shopper questions and view up to 25 customer reviews across all participating retailers in the Bazaarvoice network. After you sign up for the FREE Connections Basic program, you will be automatically eligible to upgrade to Connections Premium.
Connections Premium (by quote)
Respond to shopper reviews and queries across all participating retailers. Bazaarvoice’s technology finds the most important reviews across the Bazaarvoice network and collects them in one inbox to make it simple to respond and learn. Connections Premium pricing is tiered based on review volume.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sleep Revolution, Valspar, Homax Group, Samsung
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An online portal where brands can access and respond to aggregated consumer reviews and questions across retail partner sites in a single interface.
Company Email
connections@bazaarvoice.com
Contact No.
Company's Address
Bazaarvoice Inc., 3900 N. Capital of TX Hwy., Suite 300, Austin, TX 78746
Bazaarvoice Connections Comparisons
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Every time you compare different CRM Software solutions you shouldn’t just explore their list of features and offered pricing packages. Pay attention to the fact that the app must be adjusted to your work processes and company so the more flexible their offer the better. Learn what OSes are supported by Deskero and Bazaarvoice Connections and ensure you will get mobile support for whatever devices you work on in your company. You should also learn which languages and countries are supported, because this may be a deal breaker for many companies.
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