Appcues
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unlimited flows
- Audience targeting & personalization
- Flow analytics
- Advanced behavioral targeting
- A/B testing
- Customization
- Advanced user permissions
Pricing Info
Appcues’s SMB and enterprise pricing comes as a monthly or annual subscription, depending on the number of your monthly active users, and the type of features you wish to include. Here’s a breakdown of the plans for companies with 1-400 active monthly users, paid annually:
Starter – $69 per month (annual subscription)
- Unlimited flows
- Appcues branding
- Audience targeting & personalization
Standard – $99 per month (annual subscription)
- All Starter features
- A/B testing
- No branding
- Advanced behavioral targeting
Enterprise – from $2,500 per month (annual subscription)
- All Standard features
- Dedicated success coach
- Custom contracts & invoicing
- Enhanced security & SLA
Integrations
Appcues integrates with the following applications and business systems:
- HubSpot
- Google Analytics
- Google Tag Manager
- KISSmetrics
- Intercom
- mixpanel
- Segment
- Customer.io
- Woopra
- Heap
- Localytics
- Amplitude
- Calq
- Klaviyo
- Vero
- Treasure Data
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Slack, HubSpot, Wistia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Appcues is a customer experience software for a smooth and personalized, hence, successful user onboarding.
Company Email
Company's Address
Landmark Center, 401 Park Dr #806
Boston, MA 02215
USA
Appcues Comparisons
Popular Appcues Alternatives
It may not always be enough to simply compare Deskero and Appcues against one another. Even though useful features, pricing plans and user experience are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards merited by every product. Very often a less known product may turn out to be an excellent choice that was distinguished with industry awards such as our Exceptional Customer Support Award which reveals that in spite of lesser market popularity it’s a significant rival to the products that rule the market.
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