What is better Desk.com or Toonimo? When choosing the appropriate Customer Support Software for your company it is recommended that you evaluate the functions, rates, as well as other critical information regarding the product and vendor. Here, you can examine the parallels and differences between Desk.com (overall score at 8.8 and user satisfaction at 90%) and Toonimo (overall score at 8.5 and user satisfaction at 90%).
It's also possible to examine their specific modules, for example functions, plans, rates, terms, etc. What is more, analyze the terms thoroughly for information on hidden costs, such as, installation, separate support plan, upgrade fees, cloud storage fees, and other similar charges.
Users who want to save some time or want a Help Desk Software suggestion from our experts may want to investigate these top choices for this year: Salesforce Service Cloud, Freshdesk, Zendesk.
Desk offers three SMB and enterprise pricing plans, and a free trial users can check to familiarize with its features and functions. You can upgrade/downgrade at any time, but your prepaid plan cannot be credited or refunded in the case of downgrade. You can pay monthly or annually. Visa, Amex and MasterCard accepted.
Give the details a look, and select the best plan for your company:
Pricing is by quote to customize a plan for your specific needs and volume. Custom plans are either on a per usage rate or unlimited plan for enterprise solutions. Likewise, plans can be on a monthly, quarterly, or annual basis. Full tech support and a dedicated Success Manager for updates, statistics, and general support are also provided. You can easily request a quote for your company here.
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Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Toonimo is a software solution that you can use to increase sales, engagement, and customer satisfaction with personalized digital walkthroughs. Key features include behavior-based triggers, 3D animated characters, A/B testing for different scripts, and real voice recording. The product is also easy to use, thanks to its intuitive design.
It may not always be sufficient to simply compare Desk.com and Toonimo with one another. Although reliable functionalities, pricing plans and customer comments are all important and should be considered when making a final decision, you should also check out the recognition and awards claimed by every solution. Very often a less known service may turn out to be an excellent choice that was a winner of many B2B awards such as our Supreme Software Award which shows that in spite of smaller market presence it’s a worthy contender to the services that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
