What is better DejaOffice or Salesforce Service Cloud? You can use our scoring system to provide you with a general idea which CRM Software product is more suitable for your business. For overall product quality, DejaOffice attained 8.5 points, while Salesforce Service Cloud received 9.6 points. At the same time, for user satisfaction, DejaOffice scored 95%, while Salesforce Service Cloud scored 97%.
Specifics of their unique elements, tools, supported platforms, customer support, and more are given below to provide you with a more versatile analysis. Keep in mind to purchase only the functions that you need to avoid wasting cash for functions which are redundant.
Those of you who want to save some time or want a CRM Software suggestion from our experts may want to investigate these top choices for this year: HubSpot Smart CRM, Salesforce CRM, Freshsales.
DejaOffice PC CRM helps users track leads and manage their contacts. You can view the communication history between you and your contacts on your desktop and your mobile devices. The platform also has an interactive calendar, where users can schedule and monitor their tasks, which they can pin on their desktops.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You don’t want just a broad range of useful tools and scalable pricing plans from a well-known CRM Software. Almost as significant as core features is a quality customer support. You want to make sure that when you have any questions about DejaOffice or Salesforce Service Cloud, or you face some problems, or perhaps you’ll need to ask for a specific revision or functionality useful to your business you can count on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you can profit from individual training or at least a knowledge base you can use.
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