Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Web-Based
- Index Millions Of Records
- Indexes Contain Any Number Of Data Points
- Indexes Can Run Concurrently In Your Environment
- JSON Format for Requests and Response
- Schedule Jobs To Index
Pricing Info
Pricing Info
DataSense by Avexta is available in the following basic and enterprise pricing packages:
Medium Enterprise – $500/month (annual billing)
- Cloud Hosting or Self Hosted (free set up)
- Unlimited Real-Time Searching
- Dashboard Access
- Batch Similarity Processing (Schedule Max 2 batches)
- API Integration
- Multiple Data Set
- Importing
- Two Nodes Index Compatibility
- 500K Records Limit Per search index
- Unlimited E-mail Support
Enterprise – $800/month (annual billing)
- All Medium Enterprise features
- Batch Similarity Processing (Schedule Max 5 batches)
- Unlimited Data Set
- Imports
- Five Nodes Index
- Maximum of 5 million records per search index
- Unlimited Phone Support
Big Data Enterprise – Custom Enterprise Pricing
- All Enterprise features
- Unlimited Node Indexing (Scheduling Unlimited)
- Maximum of 20 million records per search index
Integrations
Integrations
DataSense can integrate with any enterprise system since DataSense provides an open API. It allows other systems to push server and database information for automated inclusion of additional servers, and it allows for pulling of data for results for metrics.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fairleigh Dickinson University, Walmart, Saint-Gobain Performance Plastics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A data search and matching solution that enables companies and organizations to spot and eliminate duplicated data in their systems and databases, thus improving their data management capabilities and enhancing their operational efficiency by over 100%.
Company Email
support@avexta.com
Company's Address
Avexta LLC
Paramus, New Jersey
USA
DataSense Comparisons
Popular DataSense Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
In the event you are still having second thoughts about which product will be best for your business it might be a sound idea to take a look at each service’s social metrics. These metrics are usually a sign of how popular each service is and how wide is its online presence.For instance, if you look at DataSense LinkedIn profile you’ll find out that they are followed by 4 users. In case of Freshservice the volume of followers on their LinkedIn page is 18549.
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