What is better DataKnowl or Shakebug? Finding the ideal CRM Software for your organization is key to increasing your company’s productivity. In our platform, it is simple to evaluate a wide range of solutions to see which one is the ideal software for your requirements. Here you can match DataKnowl vs. Shakebug and examine their overall scores (8.0 vs. 8.0, respectively) and user satisfaction rating (N/A% vs. 96%, respectively).
You can even study the specifics of rates, conditions, plans, capabilities, tools, and more, and decide which software offers more advantages for your business. In practice, choose the software that lets you to scale the features and pricing to match your business growth or lack of it.
Those of you who don't have much time or want a Customer Service Software advice from our experts may want to investigate these top choices for the current year: Freshdesk Omni, Freshdesk, Salesforce Service Cloud.
DataKnowl is offered in four different pricing packages. A free version is also available. Contact them today to know more enterprise pricing information.
Starter – Free
Up to 3 Agents
Unlimited Channels
Web Widget
Unified Communication (100 minutes per month)
CRM included (1 Workgroup, max 3,000 contacts)
Ticket System included
Telephony (Voice essential, max 1 phone number)
Self-service, Email support
Standard – $8/month
All Starter features
Unlimited Agents
Unified Communication (250 minutes per month)
CRM included (1 Workgroup, max 10,000 contacts)
Telephony (Voice essential, max 3 phone numbers)
Advanced – $25/month
All Standard features
Unified Communication included (1,000 min/mo)
CRM included (1 Workgroup, max 50,000 contacts)
Enterprise – $49/month
All Advanced features
Unified Communication included (2,000 min/mo)
CRM included (3 Workgroups, max 100,000 contacts)
Self-service, Email, Phone support
Plus – $89/month
All Enterprise features
Unified Communication included (unlimited min/mo)
CRM included (10 Workgroups, unlimited contacts)
Self-service, Email, Phone support
Other plans and pricing options are also available.
DataKnowl offers a solid API to achieve this full integration with legacy systems and third-party software.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based omnichannel solution created to enable businesses and organizations fully automate and optimize their Customer Service and Engagement processes and workflows.
You don’t want just a broad set of features and flexible pricing from a reliable CRM Software. Almost as crucial as core features is a quality customer support. You want to make sure that in a situation where you have any questions about DataKnowl or Shakebug, or you struggle with some problems, or perhaps you’ll want to ask for a certain change or feature useful to your company you can count on a responsive and helpful customer support. See if options such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you can profit from individual training or at the very least a knowledge base you can use.
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