What is better DataKnowl or vcita? When you compare DataKnowl and vcita, it is simple to see which CRM Software product is the better alternative. This ensures that your business will be able to choose most productive and efficient application. You can check the specifics, including available tools, prices, plans offered by each vendor, offer conditions, etc.
We also let you evaluate their general scores to know which one appears to be more suitable. DataKnowl has 8.0 points for overall quality and N/A% rating for user satisfaction; while vcita has 8.8 points for overall quality and 100% for user satisfaction. You can also assess which vendor is more reliable by sending an an email question to the two companies and see which company replies faster.
Users who don't have much time or would like to get a Customer Service Software recommendation from our experts may want to examine these top choices for this year: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
DataKnowl is offered in four different pricing packages. A free version is also available. Contact them today to know more enterprise pricing information.
Starter – Free
Up to 3 Agents
Unlimited Channels
Web Widget
Unified Communication (100 minutes per month)
CRM included (1 Workgroup, max 3,000 contacts)
Ticket System included
Telephony (Voice essential, max 1 phone number)
Self-service, Email support
Standard – $8/month
All Starter features
Unlimited Agents
Unified Communication (250 minutes per month)
CRM included (1 Workgroup, max 10,000 contacts)
Telephony (Voice essential, max 3 phone numbers)
Advanced – $25/month
All Standard features
Unified Communication included (1,000 min/mo)
CRM included (1 Workgroup, max 50,000 contacts)
Enterprise – $49/month
All Advanced features
Unified Communication included (2,000 min/mo)
CRM included (3 Workgroups, max 100,000 contacts)
Self-service, Email, Phone support
Plus – $89/month
All Enterprise features
Unified Communication included (unlimited min/mo)
CRM included (10 Workgroups, unlimited contacts)
Self-service, Email, Phone support
Other plans and pricing options are also available.
DataKnowl offers a solid API to achieve this full integration with legacy systems and third-party software.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based omnichannel solution created to enable businesses and organizations fully automate and optimize their Customer Service and Engagement processes and workflows.
Silicon Valley Research Group, Landmark Tax Group, MDV Custom Cakes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A multi-featured customer service and business management software for service providers and professionals such as consultants, accountants, lawyers, and others. This solution utilizes essential tools to manage everyday tasks such as calendar and online scheduling, email and SMS marketing, client portal and management, lead generation, and billing and invoicing.
In case you are still having doubts about which service will perform best for your business it may be a sensible idea to examine each service’s social metrics. Such metrics are frequently a sign of how popular a given software is and how wide is its online presence.For example, if you check DataKnowl LinkedIn account you’ll see that they are followed by 0 people. In case of vcita the volume of followers on their LinkedIn page is 158.
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