What is better CustomerICare or Splashtop Remote Support? It’s easy to our scoring system to help you get a general idea which Customer Support Software product is better for your business. For overall product quality, CustomerICare attained 7.0 points, while Splashtop Remote Support earned 8.9 points. Meanwhile, for user satisfaction, CustomerICare scored N/A%, while Splashtop Remote Support scored 90%.
Information regarding their features, tools, supported platforms, customer support, etc. are provided below to provide you with a more versatile analysis. Remember to purchase only the tools your business requires to avoid wasting cash for features which are redundant.
In the event you need to quickly decide on the more reliable Live Chat Software according to our experts we suggest you take a look at the following products: Zendesk, Vision Helpdesk, Pipedrive.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
No Customer Support Software will manate to solve all the needs of a specific team. While key features of CustomerICare and Splashtop Remote Support should matter you should also carefully explore the integrations offered by a given product. In many cases you will already be working with various kinds of B2B software in your company and it’s definitely more beneficial to select apps that integrate well with each other. With that approach you will be able to guarantee a smooth transfer of information between your teams and services, which can considerably reduce time devoted to migrating between one service and the other.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
