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Compare Lynkos CRM vs. CustomerICare

With different functionalities, pricing, terms, and more to evaluate, choosing the right CRM Software for your organization is tough. But making use of our system, it's easy to match the characteristics of CustomerICare and Lynkos CRM together with their general score, respectively as: 7.0 and 7.9 for overall score and 85% and 100% for user satisfaction. You can also evaluate them feature by feature and find out which software is a more suitable fit for your business. Remember to ask for a free trial first before opting in for a plan to experience how the solution performs in real setting. Right now, the best products in our CRM Software category are: Salesforce CRM, Freshdesk, HubSpot CRM.
Compare

Lynkos CRM

VS

CustomerICare

VS

Lynkos CRM screenshot CustomerICare screenshot
Pricing Page

Our Score

Our Score

7.9 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

85% ?

Pricing

Pricing

$14.99

$22

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Monthly payment | Quote-based
Full Review

Full Review

Overview

Overview

Simple yet powerful, Lynkos CRM is developed with the small and medium-sized businesses in mind.
Guide your web visitors and nurture them to become leads and make more conversions.
Quick Links
Contact No.

Contact No.

1(646) 775-9068 8943048148
Pricing Page

Pricing Page

Learn more about Lynkos CRM pricing Learn more about CustomerICare pricing
Types of Clients

Types of Clients

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Languages Supported

Languages Supported

English English
Contact Email

Contact Email

support@lynkos.com sales@customericare.com
Company's Address

Company's Address

15 North Mill Street
Nyack New York
NY 10960 United States
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Prominent Clients

Prominent Clients

Avalia, AIVA, BBVA Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Integrations

Available Integrations

Lynkos supports integrations with the following business systems and applications:

  • MailChimp
  • Google
  • Facebook
  • MS Excel
  • LinkedIn
  • Highrise
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Features

Features

Lynkos CRM FEATURES

  • CRM
  • Business Directory
  • Public Profile
  • Collaboration
  • Analytics
  • Mobile App
  • Online Store

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Support Types

Support Types

Phone
Ticket
Phone Live Support
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Cost Details

Cost Details

All 3 Lynkos priced plans and its free version include unlimited users, public profile, and online store. Businesses can opt to go with a monthly billing payment scheme or subscribe annually to get discounts. A 30-day free trial is also available for those who want to take the software for a test drive.

Awesome – $14.99/month (annually) or $17.99/month (monthly)

  • 2GB storage
  • Payments
  • Email integration
  • Premium Integrations
  • Data Export

Pro – $39.99/month (annually) or $47.99/month (monthly)

All Awesome features plus:

  • 6GB storage
  • Tasks Automation
  • Analytics
  • Promoted Products
  • Limited Permissions Users
  • Web Forms

Max – $74.99/month (annually) or $89.99/month (monthly)

All Pro features plus:

  • 12GB storage
  • Additional Storage at $5/1GB/month

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
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Popular Alternatives

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QUICK LINKS

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When you research various CRM Software apps you shouldn’t just analyze their features list and available pricing packages. Consider that the software should be matching your standards and company so the more flexible their offer the better. Find our what platforms are supported by CustomerICare and Lynkos CRM and make sure you will get mobile support for whatever devices you use in your company. You should also learn which languages and countries are supported, because this might be a key element for many firms.