UVdesk Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- CustomerGauge Dashboard
- Customizable email campaigns
- Customizable survey
- SMS Surveys
- Preconfigured reports
- Report Designer
- Advanced workflow
- Real-time digital signage
- Data export
- API integration
- Standard Salesforce integration
- Advanced customer lifecycleInsights and Reporting (B2C only)
- Organization hierarchy reporting
- Division based login access
- Large-capacity database located in region
- Dedicated senior account manager
Pricing Info
Pricing Info
CustomerGauge’s SMB and enterprise pricing information is available only upon request. Visit their official website to compare plans and demand quotes, and ask for more payment details. A free demo is also available to test the features in advance.
Integrations
Integrations
CustomerGauge has an extensive API for its Enterprise customers. It also offer plugins for: Salesforce, FreshDesk, Magento and Bazaarvoice.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Canon, Philips, Tommy Hilfiger, Kuoni, Wolters Kluwer, Single Hop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SaaS platform that implements Net Promoter to gauge and assess as well as report on customer feedback in real time.
Company Email
info@customergauge.com
Contact No.
Company's Address
Van Diemenstraat 182B
Amsterdam 1013CP
The Netherlands
CustomerGauge Comparisons
Popular CustomerGauge Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Knowledgebase
- Mailbox
- Reports
- Workflow
- Customization
- Form Builder
- Disqus
Pricing Info
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
Basic – Free
- 4 Agents
- 1 Mailbox
- Knowledgebase
- 1 Knowledgebase Folder
- 5 Knowledgebase Category
- 15 Knowledgebase Article
- Email Piping
- Theme & Customization
- Workflow (Predefined)
- Email Templates (Predefined)
- Tags
- Groups & teams
- Agent Privileges
Pro – $11/agent/month
- 5 Mailboxes
- 10 Knowledgebase Folders
- 50 Knowledgebase Categories
- 200 Knowledgebase Articles
- Email Piping
- Theme & Customization (Pro)
- Workflow (Custom)
- Email Templates (Custom)
- Tags
- Groups & teams
- Agent Privileges
- Reports
- Tasks
- Custom Fields
- Saved Filters
- Saved Replies
- Email Settings
- Export Data
- Apps
Enterprise – $18/agent/month
- All Pro Features
- Full Portal Customization
- Feature Request
- Unlimited Mailboxes
- Unlimited Knowledgebase Folders
- Unlimited Knowledgebase Categories
- Unlimited Knowledgebase Articles
Integrations
UVdesk Helpdesk integrates with the following business systems and applications:
- Zendesk
- osTicket
- Helpscout
- Freshdesk
- Amazon
- eBay
- Etsy
- Magento
- Bigcommerce
- Shopify
- Disqus
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
Company Email
support@uvdesk.com
Contact No.
Company's Address
A 67 Sector 63
Noida Uttra Pradesh, 201301
India
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