What is better CustomerGauge or Salesforce Service Cloud? Different companies want different types of CRM Software. To learn which service suits you, think of assessing various solutions feature by feature along with their conditions and prices. Likewise, you may get a quick idea of their general performance and customer feedback by checking our smart scoring system.
The results are: CustomerGauge (8.0) vs. Salesforce Service Cloud (9.6) for total quality and usefulness; CustomerGauge (N/A%) vs. Salesforce Service Cloud (97%) for user satisfaction rating. Analyze their strong and weaker points and decide which software is a better option for your company. A simple, practical tactic is to list the strengths and weaknesses of both services side by side and check which app has more benefits.
We did our best to review all popular solutions available on the market, but among all the ones we reviewed these three deserved our special attention: .
CustomerGauge’s SMB and enterprise pricing information is available only upon request. Visit their official website to compare plans and demand quotes, and ask for more payment details. A free demo is also available to test the features in advance.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Both CustomerGauge and Salesforce Service Cloud were tested by a group of reliable B2B experts who carried out a full analysis of all crucial aspects of every software. Their total score was prepared using our unique SmartScore model that provides an individual partial score to each factor including: main functionalities, customer support, mobile support, security, customer satisfaction as well as reviews in other media. Here at FinancesOnline we know useful features are not the only thing crucial to a business so we make sure we pay attention to all aspects of a product prior to coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
