What is better CurrentWare or Intercom? Today’s companies require the most effective Customer Support Software product to remain competitive. On this page we help you with choosing the best product, by allowing you to assess CurrentWare and Intercom down to the very details of their individual functions.
You can also check our general scoring values, which rate the software all round quality and performance. CurrentWare got a 8.0 score, while Intercom has a score of 8.9. Likewise, you may compare their general user satisfaction rating: 96% (CurrentWare) against 96% (Intercom). Don’t forget to choose the application that best answers your top needs, not the software with a lot of features.
Our experts made sure to review all popular Employee Monitoring Software products available on the market, but among all the ones we reviewed these three caught our special attention: Pivotal Tracker, Time Doctor, FlexiServer.
CurrentWare offers different pricing plans suited for various business types and a 14-day trial for each plan. Contact the vendor for a free demo with a personalized consultation.
AccessPatrol – $6/user/month (billed annually)
10-99 users
Block USBs
Allow List
Block Files
USB Reports
USB Alerts
Access Code
BrowseControl– $6/user/month (billed annually)
10-99 users
URL Filter
Category Filter
App Blocker
Port Filter
Time Controls
Block Message
BrowseReporter – $6/user/month (billed annually)
10-99 users
Web Browsing
Software Use
Productivity
Screenshots
Idle Time
Bandwidth Use
enPowerManager – $6/user/month (billed annually)
Control Power
Logon Tracking
Power Reports
Scheduler
Delay Shutdown
Power Plans
The full CurrentWare Suite with all 4 modules is $14 per user/month, billed annually
CurrentWare has not provided information about integrations to third-party apps.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Mitsubishi Electric, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CurrentWare offers a complete line of compliance employee monitoring solutions for online filtering, insider threat detection, endpoint security, and administrative management.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
In the event you are still having second thoughts about which solution will work best in your case it might be a sensible idea to examine each service’s social metrics. Such metrics are usually a sign of how popular a given app is and how big is its online presence. For instance, in case of Facebook CurrentWare has 0 likes on their official page while Intercom profile is liked by 6194 people.
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