What is better Cugic Live Chat or TrueChat? If you’re having a hard time picking the right Customer Support Software product for your situation, we suggest that you do a comparison of the available software and see which tool offers more positive aspects. For instance, here you can assess Cugic Live Chat (overall score: 8.0; user rating: 91%) vs. TrueChat (overall score: 8.0; user rating: 93%) for their overall performance.
You can also see which one provides more functions that you need or which has more suitable pricing plans for your current situation. Working with a clear table to evaluate their features will significantly boost the possibility of getting the right product for your company. Pay attention to other areas of the software for example ease-of-use, flexibility, scalability, and pricing terms.
If you would like to quickly identify the more reliable Live Chat Software according to our experts we advise you take a look at the following solutions: Zendesk, Pipedrive, Vision Helpdesk.
Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:
Cugic Chat Lite – Free
1 agent account
30-day chat history
Embedded chat window
1 Concurrent Chat
Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Department Wise categorization
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Basic Chat Stats
API Integration
Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)
Cugic Live Chat integrates with the following business systems and applications:
Facebook
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
Please keep in mind that while both Cugic Live Chat and TrueChat may offer an excellent range of features every app might be designed for a different company size. If you are comparing features you should focus on a company type they are catering to. Certain functionalities could scale up with no problem for big enterprises but if you run a small or mid-sized company it’s usually better to refrain paying for advanced functionalities that you might never use.
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