What is better Cugic Live Chat or OnSIP? Getting the perfect Customer Support Software product is all about cross-checking various solutions and identifying the top program for your specific needs. Our proprietary process gives you a fast look at the general rating of Cugic Live Chat and OnSIP. For total quality and performance, Cugic Live Chat scored 8.0, while OnSIP scored 8.9. On the other hand, for user satisfaction, Cugic Live Chat earned 91%, while OnSIP earned 100%.
Below you can also verify their functionalities, terms, plans, etc. to see which program will be more suitable for your company. One key aspect to assess is whether the app can enable/disable restrictions on different types of users to secure any confidential corporate data.
We did our best to review all popular Live Chat Software products that you can find on the market, but among them these three caught our special attention: Zendesk, Pipedrive, Vision Helpdesk.
Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:
Cugic Chat Lite – Free
1 agent account
30-day chat history
Embedded chat window
1 Concurrent Chat
Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Department Wise categorization
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Basic Chat Stats
API Integration
Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)
Cugic Live Chat integrates with the following business systems and applications:
Facebook
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
Every time you choose a solution that you believe will work best for your company you shouldn’t simply pay attention to what reviewers have to say about it. Very often individual experience with the product may be different, depending on specific preferences and requirements. That’s the reason why in our reviews we also give our User Satisfaction Rating for every service to give you a reliable overview of how actual users of Cugic Live Chat and OnSIP evaluate their contact with the solution. Our system is based on advanced analysis of product appearances on other sites, social media and blogs, so you will obtain a full and credible picture of what other clients think about each solution. In this example Cugic Live Chat got a total satisfaction rating at 91% while for OnSIP 100% of users say they had a positive experience with it.
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