What is better Cradle or CloudTalk? Reviewing products for the top Business Phone Systems doesn't have to be tough. On our review platform, you can easily match Cradle and CloudTalk and quickly analyze their unique elements. We allow you to take a look at their uniqe benefits, supported devices, customer support, costs, terms, and many more.
It's also possible to compare their overall score (7.1 for Cradle vs. 8.5 for CloudTalk) and overall customer satisfaction level (96% for Cradle vs. 100% for CloudTalk). Take your time and review your leading alternatives and discover which one is ideal for your company. Similarly, you have to assess the software vendor’s background; can they be relied upon and will they still be on the market in the future?
If you would like to quickly find the top Business Phone Systems according to our experts we recommend you take a look at the following solutions: Comcast Business VoiceEdge®, RingCentral, Axon Virtual PBX.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
In case you continue having doubts about which solution will work best for your business it may be a sensible idea to examine each service’s social metrics. Such metrics are quite often a way to see how popular every product is and how wide is its online presence. For example, in case of Facebook Cradle has 291 likes on their official page while CloudTalk profile is liked by 206 people.
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