Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Relationship Management
- Business Development
- Lead Management
- Opportunity Pipeline
- Sales Pipeline Management
- Proposal Automation
- Account / Project Management
- Reporting and Metrics
- Activity / Personnel Management
- Marketing Campaign Management
Pricing Info
Pricing Info
Cosential offers two enterprise pricing packages packed with the same features:
- Full User – $70/user/month
- Read Only User – $10/user/month
Features include:
- Post-sale system administration, maintenance, upgrades, technical support, and more.
- Free online Support Center with FAQs, self-guided tutorials, user guides, and video demos, as well as phone and email support.
- No additional fees for use of the full suite of enterprise modules, applications, or plug-ins.
- All enhancements are immediately available to our customers at no additional charge.
- Extensive API services and third-party application integration.
Integrations
Integrations
Cosential integrates with the following business systems and applications:
- Google Calendar
- Microsoft Outlook
- Viewpoint
- Microsoft Word
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bettisworth North Architects and Planners, KCI Technologies, JE Dunn Construction
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Built for the AEC industry, Cosential comes loaded with a very extensive and powerful tool set that is tailored to meet the needs of AEC businesses.
Company Email
sales@cosential.com
Contact No.
Company's Address
610 West 5th Street, Suite 604
Austin, TX 78701
USA
Cosential Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
If you continue having doubts about which solution will perform best for your business it may be a good idea to examine each service’s social metrics. Such metrics are frequently an indicator of how popular each app is and how extensive is its online presence.For instance, if you analyze Cosential LinkedIn page you’ll learn that they are followed by 734 users. In case of Freshservice the number of followers on their LinkedIn page is 18549.
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