Helprace
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Computer Telephony Integration (CTI)
- Interactive Voice Response (IVR)
- Automated Call Distribution (ACD)
- Advanced Call Routing
- Preview Dialer
- Power Dialer
- Progressive Dialer
- Agent Monitoring
- Reporting Dashboard
- Contact Management
- Lead Nurturing Tools
- Call Campaign Management
- Automated Workflows
- Cloud PBX Integration
- Native Salesforce Integration
- Open Source Toolkit
- Built-in Testing & Deployment
Pricing Info
Pricing Info
Pricing is available by quote only. Contact Corvisa directly for more pricing details.
Integrations
Integrations
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
All Star, Forsythe Appraisals, D&S Global Solutions, TOTO
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Your complete communications suite. Contact center software & telephony solutions for every business.
Company Email
sales@corvisacloud.com
Contact No.
Company's Address
1610 N. Second Street
Suite 101
Milwaukee, WI 53212
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer Community
- Feedback Gathering
- Automated Ticketing System
- Email Management
- Knowledge Base
- Self-Service Portal
Pricing Info
Helprace is built only for SMBs, so it doesn’t offer an enterprise pricing plan. It provides six SMB pricing plans for you to choose from. Here are the details of each plan:
Tickets – $10/Agent/Month or $108/Agent/Year
- Unlimited Mailboxes
- Adaptive Smart Search
- Drafts
- Feedback Widget
- Save Replies
- Agent Collision
- User Profiles
- Macros
Community – $10/Agent/Month or $108/Agent/Year
- Unlimited Articles & Storage
- Adaptive Smart Search
- Drafts
- Feedback Widget
- User Feedback
- User Profiles
- Self-Service Portal
- Instant Answers
- Crowdsourcing
Docs – $10/Agent/Month or $108/Agent/Year
- Unlimited Articles & Storage
- Adaptive Smart Search
- Drafts
- Feedback Widget
- User Feedback
- User Profiles
- Self-Service Portal
- Internal & Public Docs
Self-Service – $20/Agent/Month or $216/Agent/Year
- Unlimited Articles & Storage
- Adaptive Smart Search
- Drafts
- Feedback Widget
- User Feedback
- User Profiles
- Self-Service Portal
- Instant Answers
- Agent Collision
- Internal & Public Docs
- User Portal Customization
- Multiple Product Support
- Article Usefulness Rating
- Moderation
- Customizable Voting
- Mark Best Replies
- Crowdsourcing
Helpdesk – $20/Agent/Month or $216/Agent/Year
- Unlimited Mailboxes
- Adaptive Smart Search
- Drafts
- Feedback Widget
- User Profiles
- Self-Service Portal
- Instant Answers
- Agent Collision
- Internal & Public Docs
- User Portal Customization
- Multiple Product Support
- Article Usefulness Rating
- Moderation
- Macros
- Save Replies
- Workflows
- Satisfaction Rating
- Reports
Complete – $30/Agent/Month or $324/Agent/Year
- Unlimited Mailboxes
- Adaptive Smart Search
- Drafts
- Feedback Widget
- User Feedback
- User Profiles
- Self-Service Portal
- Instant Answers
- Agent Collision
- Internal & Public Docs
- User Portal Customization
- Multiple Product Support
- Article Usefulness Rating
- Moderation
- Macros
- Save Replies
- Workflows
- Satisfaction Rating
- Reports
- Crowdsourcing
- Teams
- Ticket Management
- Custom Space Restrictions
- Contact Cloud
Integrations
Helprace integrates with the following:
- Google Analytics
- WordPress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Code Factor, Youzign, Mystore.no
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A suite of integrated helpdesk solutions that integrates ticketing, online community building, and knowledge base management to enhance customer service.
Company Email
sales@helprace.com
Contact No.
Company's Address
Helprace
Stuffix Inc.
8010 Woodland Center Blvd
Tampa, FL 33614
USA
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No Help Desk Software will be able to cover all the requirements of a company. While key functionalities of Corvisa Contact Center and Helprace should matter you should also thoroughly examine the integrations offered by each product. Quote frequently your team will already be working with some other SaaS software in your company and it’s always more beneficial to go with software that integrate well with one another. If you do that you can ensure an effortless exchange of information between your teams and apps, which can significantly reduce time wasted on migrating between one software and the next.
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