What is better ContraxAware or SugarCRM? We are here to streamline the cumbersome process of reviewing CRM Software products for you. In particular, on this page you can look at the overall performance of ContraxAware (8.0) and contrast it with the overall performance of SugarCRM (8.9). You may also match their overall user satisfaction rating: ContraxAware (95%) vs. SugarCRM (100%).
Likewise, research their capabilities thoroughly to find out which product can better tackle your company’s needs. In general, any business app must let you to comfortably view the big picture, all the while offering you immediate access to the details.
Those of you who don't have much time or could use a CRM Software recommendation from our experts might want to examine these top choices for this year: HubSpot Smart CRM, Salesforce CRM, Freshsales.
ContraxAware offers three enterprise pricing plans for users to choose from. These plans are available through a monthly subscription. Refer to the vendor’s official website so you can see the specific features included in each plan. Here’s an overview:
SugarCRM offers 3 payment plans, including an enterprise pricing and ultimate plan for larger businesses. Note that all plans require an annual subscription. Read more about the details, and decide plan fits you best:
Sugar Professional ($40 per user/month)
Sales automation and forecasting
Support automation
Marketing lead management
Reporting and dashboard
Call center automation
SugarCRM mobile
15 GB Storage
Cloud or on-premise deployment
Unlimited studio customizations
Support for MySQL and SQL Server-On site
Unlimited online support
Sugar Enterprise ($65 per user/month)
All features from the professional plan
Revenue line item level opportunity tracking forecasting
Product level quotes
Advanced workflow
Role-based views
SQL –Based reporting access
Support for Oracle and DB2-On site
60 GB Storage
Sugar Ultimate ($150 per user/month)
24×7 support
Assigned technical account manager
250 GB Storage
Up to 5 sandbox instances that are available on demand
SugarCRM integrates with the following business systems and applications:
Campaign Monitor
Constant Contact
HubSpot
MailChimp
Zapier
Zendesk
HappyFox
Olark Live Chat
LiveOps
CloudAgent
WhosOn
SyncApps
CloudHub
HootSuite
Pardot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BancVue, Hildrup, Sim University, Nucleus Research
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SugarCRM is a software tool that enables businesses to develop and maintain high-quality customer relationships and use innovative features to monitor performance.
Both ContraxAware and SugarCRM were reviewed by a team of independent SaaS experts who carried out a thorough examination of all important aspects of every app. Their total rating was calculated by means of unique SmartScore system which calculates a separate partial score to each factor including: main functionalities, client support, mobile support, security, customer satisfaction as well as media presence. We are aware that useful features are not the only aspect essential to a business so we do our best to pay attention to all sides of a solution prior to calculating its final rating.
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