What is better ContactWorld or LiveAgent? Choosing the right Customer Support Software for your business is complicated with so many functions, choices, and terms to check. On the other hand, relying on our review platform will make it possible for you to cut down the necessary steps by showing all main solutions in one place.
As an illustration, you can match ContactWorld and LiveAgent for their features and overall scores, namely, 8.2 and 9.4, respectively. Furthermore, you can compare which software has better general user satisfaction rating: N/A% (ContactWorld) and 99% (LiveAgent) to determine which software is better for your business. Don’t simply choose the software with the lowest price, but the software that has the best value for your money.
As of now, the most popular services in our Communications Software category are: monday.com, Slack, RingCentral.
ContactWorld For Service pricing is available on a by quote basis only. Contact the parent company NewVoiceMedia directly for more detailed pricing information.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
If you compare different Customer Support Software solutions you shouldn’t only look at their features list and available pricing packages. Keep in mind the service must be meeting your requirements and business so the more flexible their offer the better. Check what platforms are supported by ContactWorld and LiveAgent and make sure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and geographies are supported, as this could be a key element for many companies.
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