What is better ConnectWise Control or Zimbra? Examining products for the top Collaboration Software need not be difficult. On our review platform, we enable you to match ConnectWise Control and Zimbra and quickly evaluate their distinct features. We allow you to check their features, supported devices, level of support, costs, terms, and many more.
You can also assess their overall score (9.0 for ConnectWise Control vs. 8.8 for Zimbra) and overall customer satisfaction level (100% for ConnectWise Control vs. 99% for Zimbra). Spend some time and examine your leading alternatives and find out which one is right for your company. Similarly, you have to check the vendor’s business viability; can you count on them and will they still be around in a few years time?
At this time, the best solutions in our Remote Support Software category are: Zendesk, ScreenConnect, Atera.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
The Zimbra Collaboration Server is sold according to the user mailbox in bundled packs. These packs are available in annual, multi-year, and perpetual software licenses. There is also an Open Source Editing available for Zimbra. It is a free email and collaboration solution that is the ideal of the individuals or small businesses or organizations that are not looking for a Zimbra Supports, the advanced administration and IMAP emails on the desktops.
Zimbra integrates with the following systems and applications:
Bitium
Third Party Integrations
SiteCore
Salesforce.com
Microsoft SharePoint
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Comcast, Red hat, Kyoto University, Jaist
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A software platform that lets you share files and folders securely and communicate with team members. It provides social tools that let users create blogs, microblogs, wikis, and forums. Zimbra also streamlines content creation and editing, with support for media galleries, video embedding, and tagging.
The apps analyzed on this page are only a sliver of our complete Collaboration Software category and you should take into account that there could be more desirable services out there. If you want to ensure you make the best possible choice for your company we strongly suggest that you analyze more products first. It may also be a good idea to check out our top 10 Collaboration Software ranking to learn which services are at the moment the best ones and dominate the market.
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