What is better ConnectWise Control or PeerBoard? When comparing ConnectWise Control and PeerBoard, you can easily see which Collaboration Software product is the more suitable choice. This guarantees that your company can select the most productive and efficient program. You can study the specifics, such as available tools, pricing, plans offered by each vendor, offer conditions, and many more
We also let you check their all round scores to know which one seems to be more suitable. ConnectWise Control has 9.0 points for overall quality and 100% rating for user satisfaction; while PeerBoard has 8.2 points for overall quality and 96% for user satisfaction. Similarly, you can also check which software company is more reliable by sending an email request to the two companies and see which company replies sooner.
Right now, the most popular services in our Remote Support Software category are: Atera, Zendesk, ScreenConnect.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Almost as crucial as features and client support responsiveness are pricing options provided by ConnectWise Control and PeerBoard. Although pricing should not be the only factor it’s without a doubt a key thing to think about. You should look for a flexible pricing plan that can be adjusted to your company size and effortlessly scaled up if your team grows. Make sure you don’t pick packages that include advanced functionalities that you won’t find useful and always try to get in touch with the vendor directly because enterprises can often count on special pricing. You should also check out a free trial or demo of every app to spend at least some time using it. It’s a valuable experience that doesn’t ask you to invest any money and provides you with a reliable overview of what it feels like to work with ConnectWise Control and PeerBoard.
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