What is better ConnectWise Control or Passageways OnSemble? If you’re having a hard time deciding on the best Collaboration Software product for your circumstances, we suggest that you compare the available software and see which one offers more positive aspects. In particular, here you can assess ConnectWise Control (overall score: 9.0; user rating: 100%) vs. Passageways OnSemble (overall score: 6.9; user rating: N/A%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has more flexible pricing plans for your current budget constraints. Having a clear table to evaluate their features will significantly increase the chances of finding the appropriate product for your company. Take a closer look at other aspects of the software for example if it’s easy to use, adaptability, scalability, and pricing options.
We realize that not all companies have the time to try out dozens of different services, so we prepared a list of recommendations that you may find useful. Our top choices for the Remote Support Software category are: Zendesk, Atera, ScreenConnect.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Passageways OnSemble’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
In case you continue having doubts about which product will work best for your company it might be a sensible idea to take a look at each service’s social metrics. These metrics are frequently an indicator of how popular each software is and how large is its online presence. For example, in case of Facebook ConnectWise Control has 14552 likes on their official profile while Passageways OnSemble profile is liked by 669 people.
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