What is better ConnectWise Control or Alma Suite? Today’s firms require the top Collaboration Software product to continue to be competitive. On this page we help you with buying the right service, by allowing you to compare ConnectWise Control and Alma Suite down to the very details of their individual features.
It is also possible to examine our general scoring values, which rate the software general quality and performance. ConnectWise Control got a 9.0 score, while Alma Suite has a score of 8.0. Likewise, you may compare their general user satisfaction rating: 100% (ConnectWise Control) against 95% (Alma Suite). Keep in mind to opt for the solution that best addresses your most urgent priorities, not the application with the higher number of features.
We know that not all people have the time to examine a wide range of various solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the Remote Support Software category are: Atera, Zendesk, ScreenConnect.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Alma Suite is offered at $4 per user per month. By quote pricing model is also offered for larger companies and discounts for NGOs and B Corps are available. Contact Alma Suite for enterprise pricing information and other product details.
A simple application and a private social network, combined with an easy-to-use task manager that improves communication inside companies and with clients.
It may not always be enough to simply compare ConnectWise Control and Alma Suite against one another. While useful tools, cost and customer experience are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards merited by each software. Very often a less popular solution may turn out to be a great choice that was a winner of many SaaS awards such as our Experts’ Choice Award which shows that in spite of smaller market presence it’s a significant rival to the solutions that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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