HelpCrunch
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Omnichannel Communication
- Smart Inbox
- Agent Routing
- Real-Time Collaboration
- Co-Browsing Tool
- Canned Responses
- AI-Powered Chatbots
- Customer Intentions
- Automation Rules
- Reporting System
- Customer Satisfaction Monitoring
- Platform Integration
Pricing Info
Pricing Info
CommBox’s enterprise pricing information is not provided on its official website. Contact a sales rep and request for a quote.
Integrations
Integrations
CommBox integrates with the following CRM solutions and contact and call center systems:
- SAP
- Oracle
- Microsoft Dynamics CRM
- Salesforce
- Avaya
- Cisco
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AIG, DHL, IKEA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A customer support and messaging platform that transforms the way teams engage with customers across digital communication channels.
Company Email
contact@commbox.io
Contact No.
Company's Address
CommBox
Beit Pauza/BumpYard,
Kibbutz Glil-Yam,
Israel 46905
CommBox Comparisons
Popular CommBox Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Live Chat
- Email Automation
- Help Desk
- Ticketing
- Real-Time Messaging
- Customer Engagement
- Customer Conversion
- Personalized Email Marketing Campaigns
- Multi-Channel Customer Communication
- Dashboard
- Unlimited Conversations, Contacts, and Leads
- Visitor Targeting
- Proactive Engagement
- Chat Ratings
- Analytics and Reporting
- Visitor Profiles
- Personal, Contact, Behavioral Data
- Workload Distribution
- Customer Satisfaction Levels
- Offline Mode
- Free Chat and Email Support
- Customer Onboarding Campaign
- Triggered Auto Messages
- Customer Data and Actions Tracking
- Default and Custom Filters
- Precise Targeting
- Selective Feedback Collection
- Product Upsell and Cross-Sell
- Promo Campaigns
- Time-Limited Offers
- Mailbox Forwarding
Pricing Info
Pricing plans:
Standard Live chat plan
- 15$
- 3 chat auto messages
- Help Desk
- Knowledge Base
- Branded popups
- Branded widget
- Full chat customization
- 1 widget, unlimited domains
- Live chat support
Standard Live chat & Emails plan
- 29$
- 3 chat auto messages
- 3 email auto messages
- 1,000 emails per team member
- Email forwarding
- Help Desk
- Branded popups
- Branded widget
- Full widget customization
- 1 widget, unlimited domains
- Live chat support
Premium Live chat plan
- 25$
- Unlimited chat auto messages
- Help Desk
- Knowledge Base
- Unbranded popups
- Unbranded widget
- Advanced widget customization
- 5 widgets, unlimited domains
- High priority live chat support
Premium Live chat & Emails plan
- 49$
- Unlimited chat auto messages
- Unlimited email auto messages
- 10,000 emails per team member
- Email forwarding
- Help Desk
- Knowledge Base
- Unbranded popups
- Unbranded widget
- Advanced widget customization
- 5 widgets, unlimited domains
- High priority live chat support
Integrations
HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:
- FB Messenger
- Google+
- Viber
- Telegram
- Skype
- Slack
- WordPress
- Magento
- Google Tag Manager
- Google Analytics
- Shopify
- Tumblr
- Squarespace
- PrestaShop
- Jimdo
- 3dcart
- SpaceCraft
- OpenCart
- Big Cartel
- Fluid App
- Drupal
- Joomla
- Zapier
- Salesforce
- Zendesk
- Zoho
- Mixpanel
- Segment
- Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SE Ranking, StatCounter, Snovio
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
Company Email
info@helpcrunch.com
Contact No.
Company's Address
HelpCrunch
600 California St, San Francisco
CA 94108
USA
HelpCrunch Comparisons
Popular HelpCrunch Alternatives
You shouldn’t expect simply a broad set of features and scalable pricing plans from a reliable CRM Software. Almost as crucial as key features is a top-notch customer support. You want to ensure that in a situation where you have any questions about CommBox or HelpCrunch, or you face some problems, or perhaps you’ll need to request a certain change or functionality beneficial to your business you can trust in a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are available. What is more, it’s a significant advantage if you are able to enjoy individual training or at the very least an FAQ you can use.
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