Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- File versioning
- Automatic upgrades
- AES Encryption
- Bandwidth governing
- Newest First Prioritization
- Reports and Alerts
- Mobile Compatibility
- Key Escrowing
- Quick Installation
- File restoration based on time and size
- Universal Networking
- Dynamic IP locator
- File Compression and Duplication
Pricing Info
Pricing Info
Code42 offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Crash Plan Standard – $6/month/user
- Backup and restore
- End-to-end security
- Admin console
- Private cloud
- Code42 cloud 50 GB/user
- 90 days File version retention
- Silver Customer Support Plan
Crash Plan Premium – $9/month/user
- All Features from the Clash Plan Standard
- Additional Code24 Cloud Destination for extra charges
- Compliance Settings
- Legal hold web app
- Ability to execute a BAA with Code42
- Full-text file search
- Security Tools Learn more
- Advanced reporting & visualizations
- Unlimited File Retention
- User data activity monitoring
- Windows® User State Migration Tool (USMT) support
- Splunk integration
- Co-branding and customization
- Gold Support Package
Crash Plan Enterprise – By quote
Integrations
Integrations
Code42 integrates with the following business systems and applications:
- Directory Services
- Splunk Enterprise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanford University, Adobe, Expedia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Code42 is a Ransomware protection system that keeps dangerous cyber-attacks from harming your company website and private affairs.
Company Email
information@code42.com
Contact No.
Company's Address
1 Main St SE, Ste 400
Minneapolis, Minnesota
USA
Code42 Comparisons
Popular Code42 Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
You don’t want just a wide set of features and scalable pricing plans from a well-known IT Management Software. Almost as significant as key features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about Code42 or Freshservice, or you struggle with some problems, or perhaps you’ll need to request a certain update or functionality beneficial to your company you can rely on a responsive and helpful customer support. See if options such as phone support, tickets or live chat are offered. It’s also a significant advantage if you are able to profit from personal training or at the very least a knowledge base you can use.
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