Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Fast and Automated Setup
- Centralized Management
- Faster Loading Speed
- Resource Usage Stats
- Domain Management
- Self-Monitoring and Healing
Pricing Info
Pricing Info
ClusterCS is available in four enterprise pricing plans, including a free option for 5 domains. Give the details a look, and select your plan:
Free
- 1 Server/VPS
- 5 Domains
- 6H stats
- Ticket Reply up to 48 hours
Site – $7/month
- 1 Server/VPS
- Unlimited Domains
- 7 Days stats
- Ticket Reply up to 2 hours
Web Agencies – $60/month
- 10 Servers/VPS
- Unlimited Domains
- 30 Days stats
- Ticket Reply up to 15 minutes
Sys Admin – $800/month
- 100 Servers/VPS
- Unlimited Domains
- 90 Days stats
- Ticket Reply up to 15 minutes
Integrations
Integrations
ClusterCS integrates with the following business systems and applications:
- SSL *Let’s Encrypt
- Amazon S3 – soon, not available at the moment
- Apache
- Nginx
- Lighttpd
- Nodejs – soon, not available at the moment
- Light Speed – soon, not available at the moment
- MySQL replication
- MySQL cluster
- Maria DB
- Maria Replication – soon, not available at the moment
- Maria Cluster – soon, not available at the moment
- Percona – soon, not available at the moment
- Mongo DB
- Redis – soon, not available at the moment
- Couch DB -soon, not available at the moment
- NFS
- Moos FS
- CEPH
- FTP PROTFD
- Email Postfix
- Spam Assassin
- IPTables
- Fail2ban
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ClusterCS is a Control Panel for remote management of any cloud VPS and dedicated servers.
Company Email
office@clustercs.com
Contact No.
Company's Address
Ienachita Vacarescu, nr.18
Bucharest
Romania
ClusterCS Comparisons
Popular ClusterCS Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
In the event you are still having doubts about which product will be best in your case it might be a sound idea to examine each service’s social metrics. These metrics are usually a sign of how popular a given service is and how extensive is its online presence. For instance ClusterCS Twitter account has currently 12 followers. At the same time Freshservice Twitter is followed by 1113 people.
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