What is better CloudTalk or Versature? Buying the perfect Business Phone Systems for your firm is key to increasing your company’s efficiency. In our platform, it is simple to review numerous solutions to see which one is the right software for your requirements. Here you can match CloudTalk vs. Versature and examine their overall scores (8.5 vs. 7.8, respectively) and user satisfaction rating (100% vs. 90%, respectively).
Additionally, you can analyze the details of prices, conditions, plans, capabilities, tools, and more, and find out which software offers more advantages for your business. In general, select the software that allows you to add/remove features and pricing to match your business growth or lack of it.
Our experts made sure to review all popular Call Center Software solutions available out there, but among them these three caught our special attention: JustCall, Freshdesk Contact Center, Zendesk.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Versature integrates with the following applications:
Salesforce
Klipfolio
Slack
Chrome
Google Sheets
Social Caller ID
blueButler
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Group Source, CareWorx, Resuscitation Canada
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based business phone software that provides unique solutions for businesses in the technology, events management, sales enablement, financial service, healthcare, insurance, and legal services industries.
If you research different Business Phone Systems apps you shouldn’t simply analyze their features list and offered pricing packages. Keep in mind the solution should be adjusted to your requirements and business so the more flexible their offer the better. Check what OSes are supported by CloudTalk and Versature and ensure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, as this could be a critical factor for many companies.
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