What is better CloudTalk or Creative Social Intranet? Selecting the right Communications Software for your company is not that easy with various features, options, and terms to choose from. On the other hand, depending on our review directory will make it possible for you to streamline the selection process by reading all major software in a single location.
As an illustration, you can contrast CloudTalk and Creative Social Intranet for their functions and overall scores, namely, 8.5 and 8.0, respectively. Furthermore, you can check which product has higher general user satisfaction rating: 100% (CloudTalk) and 96% (Creative Social Intranet) to find out which product is the better option for your company. Don’t simply pick the service with the lowest price, but the software that offers the best value.
If you need to quickly find the more reliable Call Center Software according to our review team we advise you try out the following services: Freshdesk Contact Center, JustCall, Zendesk.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Contact Creative for enterprise pricing information and other product details on Creative Social Intranet. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Creative Social Intranet is a communication application that connects employees and departments together, enabling the cultivation, discussion, and growth of concepts and motivation.
The software analyzed on this page are merely a small part of our entire Communications Software category and you should remember that there might be more desirable options out there. If you would like to ensure you make the best possible choice for your team we strongly encourage you to test more services first. You may also want to consult our top 10 Communications Software list to learn which products are now the highest-ranking ones and dominate the market.
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