What is better CloudTalk or CrazyCall? Selecting the best Business Phone Systems for your company is hard with too much features, options, and terms to choose from. On the other hand, relying on our review directory will make it possible for you to cut down the necessary steps by getting all key products in one place.
As an illustration, you can contrast CloudTalk and CrazyCall for their functions and overall scores, namely, 8.5 and 8.5, respectively. Furthermore, you can compare which one has better general user satisfaction rating: 100% (CloudTalk) and 100% (CrazyCall) to learn which software is the better choice for your business. Don’t just choose the software with the cheapest price, but the service that has the best value for your money.
We know that not all businesses have enough time to scrutinize dozens of various services, so we prepared a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: Zendesk, JustCall, Freshdesk Contact Center.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
In the event you continue having doubts about which product will be best in your case it might be a sound idea to examine each service’s social metrics. These metrics are quite often a sign of how popular every solution is and how big is its online presence. For example, in case of Facebook CloudTalk has 206 likes on their official page while CrazyCall profile is liked by 1197 people.
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