CloudTalk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Call Queueing
- International Numbers
- Toll-Free Numbers
- Short Numbers
- Callback
- Internal Phone Number Tags
- Business Hours
- Personalized Greetings
- Voicemail
- Internal Call Greetings
- Contact Tags
- Custom Fields
- Blacklist
- Advanced Call Routing
- Statistics and Monitoring
- Integrations with Business Tools
- Utilities
- Outbound Call Center
Pricing Info
Pricing Info
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Advanced analytics with unlimited history
- Real-time client dashboard
- One-to-one onboarding session
- Integrations to other systems
- Open API
- Unlimited concurrent calls
- Skill-based routing
- Smart queueing
- SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
- All Essential features
- Open API
- Salesforce integration
- Power Dialer/Smart Dialer
- Wallboards
- Dedicated account manager
- Speech to text
- Sentiment & CSAT score
- Call Monitoring
Custom – Quote-based plan
- All Expert features
- Custom onboarding
- Unlimited outbound calls (Flat Rates)
- Enterprise-level security
- Developer support
- Custom reporting
- SLA
Integrations
Integrations
CloudTalk integrates with the following business systems and applications:
- Hubspot
- Pipedrive
- Salesforce
- Zendesk
- Freshdesk
- LiveAgent
- Helpscout
- Intercom
- Shopify
- Bigcommerce
- Magento
- Microsoft Dynamics
- Zoho CRM
- Groove
- Live Chat
- Shoptet
- Magento
- Shopify
- Bigcommerce
- 12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Company Email
support@cloudtalk.io
Contact No.
Company's Address
CloudTalk ltd
244 Madison Avenue
New York City, 10016-2817
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Conferencing
- Video Calling
- Voicemail
- Voicemail to Email
- Voicemail Broadcast
- Short Code Dialing
- One Digit Dialing
- Speed Dial
- Auto Redial
- Call Back
- Call Parking
- Announced & Blind Call Transfer
- Call Pickup
- Do Not Disturb
- Wake Up Calls & Reminders
- Message Waiting Indicator
- Paging & Intercom
- Direct Inward System Access
- Direct Inward Dial Numbers
- Direct to Trunk Connection
- Inbound & Outbound Fax Support
- Find Me & Follow Me
- Corporate Phone Directory
- Caller ID
- Call Details Record
- Personal Recordings & Notes
- Authorization Codes
- Password Strength Indicator
- PIN-Protected Outbound Calls
- Secure Password Auto-Generation
- Secure Password Indication
- Time-Based Restrictions
- Weak Password Report
- Firewall
- Call Encryption
- GUI Warnings
- IP Blacklists & Whitelists
- Intrusion Detecting & Blocking
- Outbound Calls Limiting & Blocking
- User Permissions Control
- Call Center Features
- Phone System Administration
Pricing Info
CompletePBX 5 completes your business phone system as a virtual PBX or as an arm of a Xorcom Phone System. If you are interested in implementing this software for your organization, you can ask for a custom enterprise pricing from the sales team by phone, email, or web form.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
El Dorado Public Schools, Cineworld
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive, stable, and high-performing virtual phone system.
Company Email
info.usa@xorcom.com
Contact No.
Company's Address
Xorcom Phone Systems
145 S Jefferson Ave, Suite G
Cookeville, TN 38501
USA
CompletePBX 5 Comparisons
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If you are still having doubts about which product will be best for your business it may be a sound idea to take a look at each service’s social metrics. These metrics are frequently an indicator of how popular a given service is and how wide is its online presence. For example CloudTalk Twitter account has currently 14 followers. At the same time CompletePBX 5 Twitter is followed by 1517 people.
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