What is better CloudCall or Dialpad? It’s a good idea to use our scoring system to help you get a general idea which Business Phone Systems product is better for your business. For overall product quality, CloudCall earned 8.2 points, while Dialpad received 9.1 points. Meanwhile, for user satisfaction, CloudCall scored 100%, while Dialpad scored 95%.
Specifics of their unique elements, tools, supported platforms, customer service, etc. are given below to provide you with a more versatile comparison. Remember to choose only the functions your business requires so you don’t waste money for functions which are redundant.
Our team put a lot of effort to review all popular Business Phone Systems solutions that you can find out there, but among all the ones we reviewed these three deserved our special attention: Comcast Business VoiceEdge®, RingCentral, Axon Virtual PBX.
CloudCall has three types of enterprise pricing: 2,000 Minutes, Pay As You Go, and Unlimited. Each one has three options: Essential, Professional, and Performance. The prices may vary across the packages though their inclusions remain the same.
Dialpad integrates with the following business systems and applications:
Google G-Suite
Microsoft Office 365
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Motorola Solutions, Post Mates, Eventbrite
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Dialpad brings your company together through an array of handy communication features. It is designed to take business communication to the next level with the help of an easy-to-use web application. Dialpad lets you get in touch with customers, clients, employees, and representatives of other businesses. It offers scalable features that you can utilize at your business' own pace.
You shouldn’t count on exclusively a broad array of useful tools and adjustable pricing packages from a well-known Business Phone Systems. Almost as important as main features is a quality customer support. You want to ensure that in a situation where you have any questions about CloudCall or Dialpad, or you run into a problem, or perhaps you’ll want to request a certain revision or feature beneficial to your business you can rely on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you can benefit from personal training or at least an FAQ you can use.
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