BroadWorks
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Click to Dial
- Power Dialer
- Local Presence
- Voicemail Drop
- Automated Call Distribution
- Calling Groups
- Inbound Screen Notifications
- Interactive Voice Response
- Queue Callback
- Call Recording
- CloudCall Portal
- Call Reports
- Real-Time Dashboards
- Supervisor Panel
- Call Forwarding
- Call Controls
- Conference Calls
- CRM Integration
- CloudCall Mobile
Pricing Info
Pricing Info
CloudCall has three types of enterprise pricing: 2,000 Minutes, Pay As You Go, and Unlimited. Each one has three options: Essential, Professional, and Performance. The prices may vary across the packages though their inclusions remain the same.
2,000 Minutes
Essential – starts at $24.00/user/month
- Unlimited Inbound Calls
- Direct Line & Geo Number
- Follow Me & Call Forwarding
- Voicemail to Email
- Group Pick Up
- Do Not Disturb
- Historical Reporting
- 3 Months Call Recording Storage
Professional – starts at $45.00/user/month
- All Essential Features
- CRM Integration
- Click to Dial
- Inbound Screen Pop-Ups
- Call Activity – CRM Record
- Call Dispositions & Notes
- SIP Forking
- Click to Conference
- Advanced Reporting Suite
- CloudCall Go Mobile App
- 6 Months Call Recording Storage
Performance – starts at $52.00/user/month
- All Professional Features
- Voicemail Drop
- Hot Desking
- Outbound Power Dialer
- Automatic Call Distribution
- User Presence
- Queue Callback
- Local Presence
- Supervisor Panel
- Monitor/Whisper/Barge
- 12 Months Call Recording Storage
Pay As You Go
- Essential – starts at $11.75/user/month
- Professional – starts at $30.00/user/month
- Performance – starts at $42.00/user/month
Unlimited
- Essential – starts at $35.00/user/month
- Professional – starts at $55.00/user/month
- Performance – starts at $65.00/user/month
All packages have the following inclusions:
- Hosted PBX
- Auto Attendant
- Main Company Number
- Phone, Online, Chat Support
- Hunt Groups & Calling Groups
- Department & Company Level Voicemail
- Company Conference Bridge – 6 Rooms
- Number Porting
- Music on Hold
- Advanced Analytics & Reporting Suite
- Extension Dialing
- Call Forwarding & Follow Me
Integrations
Integrations
CloudCall integrates with a wide array of CRM systems:
- Bullhorn
- Zoho
- Salesforce
- Microsoft Dynamics CRM
- Lunar CRM
- Chameleon
For a comprehensive list of integrations, visit the website or request information from the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Oasis HR, Experis Manpower Group, e-Careers
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A dynamic, cloud-based business communications solution with powerful integrations with CRM systems.
Company Email
us.sales@cloudcall.com
Contact No.
Company's Address
CloudCall, Inc.
320 Congress Street
Boston, MA 02210
USA
CloudCall Comparisons
Popular CloudCall Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Auto Callback
- Auto Attendant
- Alternate Numbers
- Blind Call Transfer
- Call Forwarding/Screening/Trace/Waiting
- Calling Line ID Blocking
- Custom Ringback
- Do Not Disturb
- IP Phone Support
- Selective Call Acceptance
- Three-Way Calling
- Sequential/Simultaneous Ringing
- Voice Portal Calling
- Web Portal Call Logs
Pricing Info
BroadWorks offers SMB and enterprise pricing plans that are customized according to each user’s needs. Interested buyers may contact a sales representative to request for a quotation.
Integrations
BroadWorks integrates with the following business systems and applications :
- Office 365
- SalesForce
- Audiocodes
- Dolby
- Trans Nexus
- ZyLinc
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A Voice Over Internet Protocol (VoIP) application platform that offers state-of-the-art communication and collaboration tools to help service providers deliver both basic and enhanced voice services for business and residential end users.
Company Email
info@broadsoft.com
Contact No.
Company's Address
BroadSoft Corporate Headquarters
9737 Washingtonian Blvd, Suite 350
Gaithersburg, Maryland 20878
USA
BroadWorks Comparisons
Popular BroadWorks Alternatives
Please note that even though both CloudCall and BroadWorks may have an excellent set of features every app may be designed for a different company size. If you are comparing features you may want to pay attention to a company type they are catering to. Certain functionalities could scale up with no problem for huge enterprises but if you have a small or medium business it’s frequently more sensible to refrain paying for complex functionalities that you might never use.
Page last modified